Brianna Reynolds
Palermo
Overview
7
7
years of professional experience
Work History
Line Clerk - Traditional
Central Maine Power
04.2024 - Current
- Processes labor and material through the Work Management System through the use of Global SAP
- Completes processes, routes and files accident/damage claims and power interruption reports
- Performs clerical functions including typing, photocopying, and operating of all office equipment including a personal computer and radio
- Performs material management functions through the use of Global SAP
- Assists the Service Administration's group on a regular basis with any needs they may have
- Performs other duties as assigned
Customer Service Representative
Central Maine Power
10.2021 - 04.2024
- Performed call center responsibilities including: answering phones, notating accounts, working emails, and any other duties requested
- Earned higher responsibilities of assisting other representatives and managing inbox for escalations and supervisor call backs
- Efficient in navigating SAP systems and New Service inquiries
- Named part of the Top 15 Customer Service Representatives
PSR - Patient Service Representative
HealthReach Community Health Centers
06.2020 - 10.2021
- Clerical work and scheduling for a nurse practitioners office
- Checked patients in and out, answered phone calls, scheduled appointments, and took payments. Scanning documents and faxing medical documents.
Service Operator
Verso Corporation
07.2018 - 05.2020
- Operated a 45 ton crane, ran a fork truck, worked on paper machines and winders
- On the medical response team - certified in first aid and CPR
Education
High School Diploma -
Erskine Academy
Skills
- Microsoft Office (10 years)
- Customer Service (10 years)
- Excel (8 years)
- Invoicing (3 years)
- Retail Sales (8 years)
- Phones (8 years)
- Accounts Receivable
- Computer Operation
Timeline
Line Clerk - Traditional
Central Maine Power
04.2024 - Current
Customer Service Representative
Central Maine Power
10.2021 - 04.2024
PSR - Patient Service Representative
HealthReach Community Health Centers
06.2020 - 10.2021
Service Operator
Verso Corporation
07.2018 - 05.2020
High School Diploma -
Erskine Academy
Similar Profiles
Julie GoodellJulie Goodell
Line Clerk at Central Maine PowerLine Clerk at Central Maine Power
Lucas LawrenceLucas Lawrence
Journeyman Lineman at Central Maine PowerJourneyman Lineman at Central Maine Power
Heather L. WilcoxHeather L. Wilcox
Analyst, OSG Budgets and Performance at Central Maine PowerAnalyst, OSG Budgets and Performance at Central Maine Power
Alessio Pio CancemiAlessio Pio Cancemi
ADDETTO ALLA VIGILANZA PRIVATA at SECURPOL ITALIA VIGILANZAADDETTO ALLA VIGILANZA PRIVATA at SECURPOL ITALIA VIGILANZA
Joaquín Fernández AlbertiJoaquín Fernández Alberti
On-call Surgical Attending at Buenos Aires British Hospital – General Surgery DepartmentOn-call Surgical Attending at Buenos Aires British Hospital – General Surgery Department