Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Brianna Rich

Wells

Summary

Enthusiastic professional with experience in classroom management and student engagement. Demonstrated ability to create nurturing environments and implement positive reinforcement strategies to support individual learning needs.

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Perkins Cove Candies
2025.06 - Current
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Greeted customers and provided outstanding customer service.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Field Observation

Jameson Elementary School
2025.10 - 2026.04

- Supported classroom management by maintaining a positive learning environment for all students.

  • Facilitated small group activities to enhance social skills and early literacy development.
  • Contributed to a nurturing learning atmosphere by consistently demonstrating patience, empathy, and encouragement towards students.
  • Provided one-on-one support for students struggling academically or emotionally, offering additional resources as needed.
  • Helped teacher prepare instructional material and displays.
  • Enforced rules and instructions to maintain discipline.

Retail Sales Associate

Maine Originals Clothing
2022.06 - 2025.06
  • Delivered exceptional customer service, enhancing shopping experience and fostering brand loyalty.
  • Operated point-of-sale system efficiently, processing transactions and handling cash with precision.
  • Maintained visual merchandising standards, contributing to an appealing store environment that increased sales potential.
  • Trained new associates on product knowledge and customer engagement techniques, promoting team effectiveness.
  • Resolved customer inquiries and complaints effectively, ensuring satisfaction and repeat business opportunities.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Field Observation

Sharing Place
2024.02 - 2025.04
  • Supported classroom management by implementing daily schedules and routines.
  • Organized educational materials and resources for effective lesson delivery.
  • Facilitated small group activities to enhance social skills and cooperative learning among students.
  • Maintained a safe, clean, and welcoming classroom conducive to early childhood development.
  • Assisted lead teacher in daily classroom routines, creating a structured learning environment conducive to student growth.
  • Increased student engagement by incorporating hands-on activities and real-world examples into lesson plans.

Field Observation, Pre-K Teacher's Assistant

University Of Maine, Child Care Center
2024.10 - 2024.12
  • Supported classroom management by fostering positive relationships with students and parents.
  • Assisted lead teacher in developing and implementing age-appropriate lesson plans.
  • Monitored student progress and provided feedback to support individual learning needs.
  • Implemented safety protocols to ensure a secure environment for children during activities.
  • Implemented positive reinforcement strategies to motivate students and improve their behavior in the classroom setting.
  • Collaborated with colleagues to create a nurturing classroom environment that fostered students' growth and creativity.

Education

University Of Maine
Orono, ME

High School Diploma -

Noble High School
North Berwick, ME
2021-05

Bachelor's Degree -

USM
Portland, ME
2027-05

Skills

  • Early childhood education
  • Positive reinforcement
  • Lesson planning
  • Student engagement
  • Time management
  • Active listener
  • Positive role model
  • Child development
  • Problem-solving
  • Customer service

Accomplishments

GPA- 3.5

Certification

MDOE CHRC Certified

Interests

  • Avid Reader
  • Cooking
  • Dancing
  • Interior Design

Timeline

Field Observation

Jameson Elementary School
2025.10 - 2026.04

Retail Sales Associate

Perkins Cove Candies
2025.06 - Current

Field Observation, Pre-K Teacher's Assistant

University Of Maine, Child Care Center
2024.10 - 2024.12

Field Observation

Sharing Place
2024.02 - 2025.04

Retail Sales Associate

Maine Originals Clothing
2022.06 - 2025.06

University Of Maine

High School Diploma -

Noble High School

Bachelor's Degree -

USM