Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brianna Robbins

Parker,Colorado

Summary

Proven track record in relationship building and branch operations, highlighted by a tenure at First Bank where I enhanced customer satisfaction and loyalty. Skilled in customer service and mobile notary services, I excel in creating lasting client relationships and driving results through tailored financial solutions. Achieved significant client base growth by leveraging interpersonal and analytical skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Personal Banker

First Bank
Castle Rock
05.2024 - Current
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
  • Cross-sold bank products and services to meet customer needs and provide options.

Hairstylist

The Color Studio
Peyton, CO
04.2023 - 02.2024
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.

Sales Associate

Sally Beauty
Janesville, WI
08.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Herbalism - Herbs

Herbal Academy
Online

Barbering - Barber

International Salon And Spa Academy
Colorado
04.2022

Nursing Assistant - Cna

Pikes Peak Community College
Colorado Springs, CO
05.2018

Skills

  • Relationship Building
  • Branch operations
  • Customer Service
  • Customer Satisfaction
  • Mobile notary services

Certification

Notary

Cna

Barber

Timeline

Personal Banker

First Bank
05.2024 - Current

Hairstylist

The Color Studio
04.2023 - 02.2024

Sales Associate

Sally Beauty
08.2022 - 03.2023

Herbalism - Herbs

Herbal Academy

Barbering - Barber

International Salon And Spa Academy

Nursing Assistant - Cna

Pikes Peak Community College
Brianna Robbins