Brianna Robinson
Lake Katrine,NY
Summary
A dynamic Sales Representative with a proven track record at Smokers Choice, I excel in customer relationship building and strategic sales planning. Leveraging interpersonal communication skills, I consistently exceeded quotas, achieving top performer status through fostering trust-based relationships and expanding the customer base. My approach has significantly increased sales revenue, demonstrating a keen ability to meet employer-desired outcomes.
Overview
6
6
years of professional experience
Work History
Sales Representative
Smokers Choice
01.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Streamlined sales process, reducing time from lead to close.
- Cultivated deep understanding of product features to answer questions and overcome objections.
Personal Care Aide
Community Home Care
07.2021 - 12.2022
- Assisted clients with daily living activities for increased comfort and quality of life.
- Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Deli Clerk
ShopRite
01.2019 - 07.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Education
Health Science -
Sullivan Community College
Loch Sheldrake, NYHealth Science -
Ulster Community Community College
Stone Ridge, NYHealth Sciences -
Simmons University
Boston, MAHigh School Diploma -
Kingston High School
Kingston, NY06.2016
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Timeline
Sales Representative
Smokers Choice
01.2023 - Current
Personal Care Aide
Community Home Care
07.2021 - 12.2022
Deli Clerk
ShopRite
01.2019 - 07.2021
Health Science -
Sullivan Community College
Health Science -
Ulster Community Community College
Health Sciences -
Simmons University
High School Diploma -
Kingston High School
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