Zachary Yim
Oneonta,NY
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Smokers Choice
Oneonta, NY
05.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained excellent customer service
Dining Room Busser
Mississippi Mudds
Tonawanda, NY
06.2019 - 11.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Summer Camp Counselor
Pendleton Town Hall
Wheatfield NY
06.2019 - 09.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Soccer Referee
Buffalo And Western New York SoccerReferee Program
Varying Location
05.2013 - 08.2016
- Managed conflict resolutions to encourage professional and positive relationships.
- Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
- Enforced discipline to encourage respect, fairness and equality for players.
- Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
Education
High School Diploma -
North Tonawanda High School
North Tonawanda, NYBachelor of Science - Business Administration And Finance
Hartwick College
Oneonta, NY05.2024
Skills
- Cash Handling
- Product Promotion
- Retail Sales
- Sales Expertise
- Strategic Selling
- Time Management
Timeline
Retail Sales Associate
Smokers Choice
05.2023 - Current
Dining Room Busser
Mississippi Mudds
06.2019 - 11.2020
Summer Camp Counselor
Pendleton Town Hall
06.2019 - 09.2019
Soccer Referee
Buffalo And Western New York SoccerReferee Program
05.2013 - 08.2016
High School Diploma -
North Tonawanda High School
Bachelor of Science - Business Administration And Finance
Hartwick College
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