Brianna Roderick
Overview
6
6
years of professional experience
Work History
Hostess
Eddie V's Prime Seafood
01.2023 - Current
- Welcomed guests upon arrival with a warm and professional demeanor.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Ensured timely seating of guests by effectively managing OpenTable reservations and table assignments.
- Possessed a comprehensive understanding of the menu to offer personalized recommendations to guests.
- Upheld the restaurant''s high standards of etiquette, contributing to a refined dining experience for all guests.
Kitchen Supervisor/Cook
Easton's Beach Snack Bar
05.2018 - 08.2022
- Oversaw prep for each day, ensuring counts were sufficient for the day.
- Maximized team productivity by delegating tasks to kitchen staff, ensuring orders were being completed in a quality and timely manner.
- Efficiently solve any issues that arose and communicated them to management if needed.
- Ensured proper food handling standards.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Occasionally would work up front when necessary - running the register, as well as running food orders.
Crew Member
Dunkin' Donuts
12.2018 - 05.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Prepared food and beverage items in a quality and timely manner.
- Communicated with other crew members in a fast-paced team-based environment.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Bachelor of Arts - Media Arts Production
Emerson College
Boston, MA01.2024
Skills
- Food preparation
- Food safety
- Hospitality
- Customer service
- Supervising experience
- Server Support
Timeline
Hostess
Eddie V's Prime Seafood
01.2023 - Current
Crew Member
Dunkin' Donuts
12.2018 - 05.2021
Kitchen Supervisor/Cook
Easton's Beach Snack Bar
05.2018 - 08.2022
Bachelor of Arts - Media Arts Production
Emerson College