Brianna Rodriguez
Marble Falls,TX
Summary
I am a highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Looking for a change in career into the healthcare world to develop new skills and knowledge.
Overview
11
11
years of professional experience
Work History
Curbside Shopper
HEB Grocery Store
Marble Falls, TX
06.2021 - Current
- Verified that products chosen by customers were in stock and available for pick up.
- Worked quickly to locate products on store shelves and meet order deadlines..
- Followed company policies regarding product returns, exchanges, and refunds.
- Resolved customer complaints promptly and professionally when necessary..
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Asked store associates for help locating missing products.
Cashier
KFC/ LJS
Marble Falls, TX
08.2014 - 02.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, or gift card. While also issuing receipts and refunds.
- Maintained cleanliness of checkout area including countertops, registers, floors, and restocked supplies as needed.
- Performed other duties assigned by management or team supervisors.
- Delivered top level of customer service to patrons by using active listening and engagement skills to better help patrons.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Built and maintained productive relationships with employees.
Education
Associate of Arts -
Central Texas College
Killeen, TX05-2021
High School Diploma -
Marble Falls High School
Marble Falls, TX05-2018
Skills
- Decision-Making
- Customer Service
- Relationship Building
- Adaptability
- Communication
- Time-management
- Active Listening
- Problem Solving
Affiliations
- Sewing
- Photography
- Art
Timeline
Curbside Shopper
HEB Grocery Store
06.2021 - Current
Cashier
KFC/ LJS
08.2014 - 02.2021
Associate of Arts -
Central Texas College
High School Diploma -
Marble Falls High School
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