Spence Braden
San Marcos
Summary
Dynamic and dilligent with experience at HEB, excelling in customer service and problem-solving. Proven ability to enhance brand visibility through effective social media marketing and content creation. Recognized for training new staff and streamlining processes, contributing to improved customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Curbside Shopper
HEB Grocery Store
06.2024 - Current
- Assisted customers with order selection and ensured accurate fulfillment of curbside pickup requests.
- Coordinated with team members to streamline pickup processes, enhancing customer satisfaction and efficiency.
- Monitored product quality and freshness, addressing discrepancies to maintain high service standards.
- Trained new staff on proper procedures for order preparation and customer interaction protocols.
Photography and Marketing Intern
Dripping Springs Independent School District
08.2024 - 05.2025
- Collaborated with photographers to plan and execute photo shoots, ensuring alignment with creative vision.
- Managed digital asset organization, streamlining image retrieval and usage for team members.
- Assisted in developing marketing materials for various campaigns, enhancing brand visibility.
- Collaborated with team members to execute social media strategies, increasing engagement rates.
Tiger Shack Marketer
Dripping Springs High School
08.2023 - 05.2024
- Collaborated with team members to execute social media campaigns effectively.
- Collaborated with team members to meet daily customer service goals.
- Assisted customers with menu selections, ensuring positive experience.
- Assisted in conducting market research to identify customer trends and preferences.
Education
Bachelor of Arts - Marketing
Texas State University
San Marcos, TX05-2029
Skills
- Problem-solving
- Social media marketing
- Content creation
- Product marketing
- Brand representation
- Flexibility
- Customer service
- Decision-making
Timeline
Photography and Marketing Intern
Dripping Springs Independent School District
08.2024 - 05.2025
Curbside Shopper
HEB Grocery Store
06.2024 - Current
Tiger Shack Marketer
Dripping Springs High School
08.2023 - 05.2024
Bachelor of Arts - Marketing
Texas State University
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