Brianna Rodriguez
Lehigh Acres
Summary
Dynamic and results-oriented pre-med student with a proven track record of excelling in both academic and extracurricular environments. Currently serving as an assistant at Kobie Kooling INC while managing a full course load, demonstrating exceptional organizational skills and the ability to thrive under pressure. Committed to continuous learning and professional development in the field of medicine, with strong communication abilities and a solid understanding of office procedures. A dedicated team player with a passion for efficiency and leadership, ready to contribute effectively in any medical or administrative setting.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Kobie Kooling INC
Fort Myers, FL
01.2023 - Current
- Answered phones to set appointments for management team
- Directed calls to appropriate personnel, responded to customer inquiries in a timely manner
- Compiled customer contact information with accuracy and attention to detail
- Maintained database of client contacts, scheduled and confirmed appointments
- Scheduled and confirmed appointments for clients, customers, and supervisors
Counter Staff Member
Panera Bread
Fort Myers, FL
01.2022 - 01.2023
- Handled all cash transactions accurately using proper accounting procedures
- Provided excellent customer service by greeting and assisting customers in a friendly and professional manner
- Followed security procedures for handling money properly, protected confidential information
- Operated POS system accurately to process payments quickly and efficiently
- Counted money in cash drawers at beginning of shifts to verify adequate change
- Recorded customer orders and repeated back in clear, understandable manner to reduce order errors
- Maintained high standards of cleanliness in the store environment according to company guidelines
- Performed cleaning duties such as sweeping, mopping and washing dishes, to keep equipment and facilities sanitary
- Interacted with customers regarding orders, comments, and complaints
Education
High School -
Gateway High School
Fort Myers, FL05.2025
Associate of Science - Biological Sciences
Tallahassee Community College
Tallahassee, FL05-2027
Skills
- Customer Service
- Computer Skills
- Quick Learner
- Data Entry
- Dedicated Team Player
- Time Management
- Task Prioritization
- Administrative Support
- Microsoft Word
- Microsoft Excel
- File organization
- Filing
- Computer proficiency
- Critical thinking
- Strong problem solver
- Professional communication
- Dedicated team player
Timeline
Administrative Assistant
Kobie Kooling INC
01.2023 - Current
Counter Staff Member
Panera Bread
01.2022 - 01.2023
High School -
Gateway High School
Associate of Science - Biological Sciences
Tallahassee Community College
COMMUNITY SERVICE
- Captiva Conservation Foundation, Sanibel, FL, Assist with annual beach cleanups to create a clean and healthy environment for the animals and community.
- Hope Hospice, Fort Myers, FL, Volunteered when available at Hope Hospice located in Fort Myers, FL, Helped with event activities and projects, Maintained healthy relationships with staff members, Interacted with residents in a caring manner