Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Ross

Evans,CO

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

10
10
years of professional experience

Work History

Senior Patient Access Representative

Banner Health
02.2017 - Current
  • Verified patient insurance eligibility and entered patient information into system.
  • Maintained up-to-date knowledge of changing industry regulations ensuring compliance at all times.
  • Streamlined registration processes for increased efficiency and reduced wait times.
  • Assisted patients in understanding their financial responsibilities, promoting transparency and trust between the facility and its clientele.

Customer Service Representative

Bed Bath & Beyond
07.2015 - 02.2017
  • Maintained up-to-date knowledge of product and service changes.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Education

Frontier Academy
Greeley, CO

Skills

  • HIPAA compliance
  • Insurance verification
  • Financial counseling
  • Strong interpersonal skills
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Data entry
  • Medical terminology
  • Detail-oriented

Timeline

Senior Patient Access Representative

Banner Health
02.2017 - Current

Customer Service Representative

Bed Bath & Beyond
07.2015 - 02.2017

Frontier Academy

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