Brianna Salter
LUCEDALE,MS
Summary
A seasoned Asset Protection Manager at Walmart, I excel in leveraging data analysis and team training to significantly enhance security outcomes. My leadership has led to marked improvements in inventory accuracy and theft reduction, showcasing my expertise in risk management and ability to foster a culture of continuous improvement and accountability.
Overview
9
9
years of professional experience
Work History
Asset Protection Manager
Walmart
03.2022 - 02.2025
- Oversaw security staff by providing leadership and assistance to achieve balanced performance across various shifts.
- Documented incidents of theft and loss to enhance data accuracy.
- Formulated extensive training sessions to prepare new recruits for handling various asset protection challenges.
- Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
- Responsible for managing and mitigating loss through inventory management.
- Established clear performance metrics for asset protection personnel, fostering an environment of accountability and continuous improvement among team members.
- Improved inventory accuracy by overseeing regular cycle counts and addressing discrepancies in a timely manner.
- Reduced instances of theft by conducting regular audits, monitoring surveillance systems, and training staff on best practices.
- Leveraged data analysis tools to identify trends in theft or loss, enabling targeted interventions that yielded significant improvements in asset protection outcomes.
- Controlled reduction of loss inventory by protecting company assets.
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Fostered strong relationships with vendors and suppliers, ensuring they were aware of the organization''s expectations around security and loss prevention.
- Wrote reports for internal and external crime, burglary, or theft.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Monitored paperwork procedures to prevent error-related losses.
- Created and maintained records of security incidents and investigations.
- Performed thorough cash audits and deposit investigations.
Pharmacy otc department manager
Walmart
04.2019 - 05.2022
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Customer service manager
Walmart
03.2016 - 04.2019
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of 15+ associates, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
High School Diploma -
George County High School
Lucedale, MSAssociate Degree In Nursing -
ITT Technical Institute
Mobile, ALSkills
- Security systems management
- Internal audits
- Case report writing
- Physical security
- Incident reporting
- Emergency response planning
- Access control
- Team Training
- Investigation techniques
- Data analysis
- Risk management
- Security management
Timeline
Asset Protection Manager
Walmart
03.2022 - 02.2025
Pharmacy otc department manager
Walmart
04.2019 - 05.2022
Customer service manager
Walmart
03.2016 - 04.2019
High School Diploma -
George County High School
Associate Degree In Nursing -
ITT Technical Institute
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