Brianna Sanchez
Winnie,TX
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
1
1
year of professional experience
Work History
Hostess, To-Go's, Server
Tia Juanitas Fish Camp
08.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Accommodated special seating requests for guests to enhance satisfaction.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
East Chambers High School
Winnie, TX05.2023
Skills
- Stocking and Replenishing
- Server Improvements
- Process Payments
- Assist Customers
- Train Employees
- High-Energy and Stamina
- Service-Orientation
- Table Bussing
- Cash Handling
- Dining Area Maintenance
- Active Listening
- Suggestive Selling
Languages
Spanish
Native or Bilingual
Timeline
Hostess, To-Go's, Server
Tia Juanitas Fish Camp
08.2022 - Current
High School Diploma -
East Chambers High School
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