Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Brianna Scott

Chicago,IL

Summary

Seeking a dynamic company that fosters professional development and offers opportunities for career progression. Excited about facing challenges to leverage skills and expertise effectively. Passionate about continuous learning and growth in a supportive, innovative work environment. Committed to making a meaningful impact and achieving success in a collaborative setting that values individual contributions.

Overview

11
years of professional experience

Work History

Chicago Transit Authority

Rail Janitor
01.2023 - Current

Job overview

  • Maintains rail system stations, towers, agent’s booths, stairways, offices, washrooms, work areas, lunch rooms and related buildings and facilities in a clean, neat and orderly condition.

Chicago Transit Authority

Customer Service Assistant
10.2018 - 12.2022

Job overview

  • Fast pace, mass face to face customer service. Answering questions and helping customers with disabilities. Handling or reporting problems with station Equipment and facilities. Assisting customers with directions, by using the Chicago Transit Authority map. Explaining to customers about how to use the Ventra machine. Also, doing light cleaning around the station.

Rivers Casino

Wardrobe Attendant
02.2018 - 05.2018

Job overview

  • Completed and maintained forms on all newly issued or exchanged wardrobe for each employee. Performed minor alterations or repairs on uniforms. Conducted and maintained inventory of all required items to ensure appropriate amount, style, and size of wardrobe is on hand. Organized, maintained and secured all wardrobe items in designated wardrobe storage areas. Initiated request to replenish inventory based on staffing requirements, wear and tear of wardrobe or other impact factors. Handled complaints on services provided and quality of wardrobe material. Submitted recommendations to improve quality, cost and satisfaction with wardrobe services to Department Manager.

Comfort Inn O’hare

Laundry Attendant/Janitorial
08.2017 - 02.2018

Job overview

  • Collected dirty linens from hamper rooms, transported to laundry room for proper cleaning, ensured to set proper drying and cooling times for different types of linen, inspected all laundry and linens and recorded damaged or stained items, prepared and distributed towels, and other linens to their proper cabinets or rooms, maintained a clean area always. Also, performed light janitorial duties; such as cleaning the hotel lobby, hallways, offices, and restrooms, and restocked inventory.

Chicago Bezazian Library

Homework Helper
10.2014 - 10.2015

Job overview

  • Helped children with their homework assignments in various subjects, prepared students for exams and advised students on proper study techniques.

Education

Rogers C. Sullivan

High School Diploma
06.2013

University Overview

Harry S. Truman

Certificate from Computer Information System
05.2015

University Overview

Wilbur Wright
Chicago, IL

Associate of Applied Science from Criminal Justice
05-2026

University Overview

Skills

  • Team leadership
  • Strong written communication
  • Customer engagement
  • Effective team collaboration
  • Organizational time strategies
  • Proficient in computer applications

Timeline

Rail Janitor
Chicago Transit Authority
01.2023 - Current
Customer Service Assistant
Chicago Transit Authority
10.2018 - 12.2022
Wardrobe Attendant
Rivers Casino
02.2018 - 05.2018
Laundry Attendant/Janitorial
Comfort Inn O’hare
08.2017 - 02.2018
Homework Helper
Chicago Bezazian Library
10.2014 - 10.2015
Harry S. Truman
Certificate from Computer Information System
Rogers C. Sullivan
High School Diploma
Wilbur Wright
Associate of Applied Science from Criminal Justice

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Brianna Scott