Brianna Shannon
Agency,MO
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving, and organizational skills. Exceptional communicator with coworkers, students, and guests. Goes above and beyond to ensure experience was positive and tasks have been fulfilled.
Overview
2
2
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Saint Joseph, MO
02.2024 - Current
- Educated customers on menu items, product ingredients, and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Greeted guests and quickly adapted to their behavior to determine further interaction.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
Crew Member
Dunkin' Donuts
Tracy, MO
04.2022 - 10.2022
- Able to close the store alone, while still maintaining a friendly atmosphere and quick service.
- Able to serve guests during rush, while alone.
- Maintained friendly relationships with all coworkers and managers to ensure a positive environment.
- Went above and beyond on tasks and made sure that everything would be ready for the next shift.
Education
High School Diploma -
Platte County High School
Platte City, MO05-2024
Skills
- Cleaning and Sanitizing
- Customer Service
- Food Preparation
- Customer Engagement
- Communication
- Fast-Paced environments
- Activity Planning
- Cleaning and sanitizing
- Social Development
- Classroom Instruction
- Educational Support
- Youth Mentoring
Languages
English
Full Professional
Spanish
Elementary
Timeline
Crew Member
Dunkin' Donuts
02.2024 - Current
Crew Member
Dunkin' Donuts
04.2022 - 10.2022
High School Diploma -
Platte County High School
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