BRIANNA SOTO
Berwyn,IL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
Hodgkins IL
02.2024 - Current
- Assisted customers with online grocery orders, ensuring accuracy and efficiency.
- Picked and prepared orders for pickup or delivery, maintaining quality and freshness of items.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Grocery Associate
Amazon Fresh
North Riverside IL
05.2022 - 01.2024
- Stocked shelves and organized merchandise in accordance with store layout.
- Assisted in the unloading of delivery trucks and restocking shelves.
- Greeted customers, answered questions, and helped with locating items.
- Utilized computer systems to track shipments, update inventory, and generate reports.
- Assisted with promotional events and displays.
Sales Associate
Party City
Countryside IL
05.2020 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Information And Decision Sciences
University of Illinois At Chicago (UIC)
Chicago, IL05-2027
Associate of Science - undefined
Morton College
Cicero, IL05.2024
Skills
- Customer service
- Attention to detail
- Decision-making
- Critical thinking
- Reliable and punctual
- Meeting deadlines
Timeline
Personal Shopper
Walmart
02.2024 - Current
Grocery Associate
Amazon Fresh
05.2022 - 01.2024
Sales Associate
Party City
05.2020 - 05.2022
Associate of Science - undefined
Morton College
Bachelor of Science - Information And Decision Sciences
University of Illinois At Chicago (UIC)