Brianna Souchuck
Lancaster,PA
Summary
Detail-oriented and dedicated Administrative Assistant with a proven track record of delivering exceptional customer service in dynamic, fast-paced environments. Fluent in government processing and compliance, I-9 and immigration processes being my speciality. Strong decision-making skills and keen attention to detail enable efficient management of multiple concurrent tasks. A self-motivated work ethic, I thrive in both independent and collaborative settings. Committed to enhancing operational efficiency and supporting team success through proactive problem-solving and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Recruiting Administrative Specialist
Eurofins Lancaster Laboratories
Lancaster, PA
02.2023 - Current
- I-9 coordinator for Eurofins. Maintaining compliance with I-9 completion for every new hire within the company. Processing I-9s for new starts.
- Assisting hiring managers on different campuses with their own I-9s. Monitoring the email box and answering any questions that come in.
- Updating immigration statuses and working closely with third party immigration services to ensure compliance within the company.
- E-Verify certified.
- Collaborated closely with human resources personnel to ensure timely processing of new hire paperwork, benefits administration, and employee record updates.
- Immigration tracking and monitoring for employees on work visas.
- Invoice processing.
- Aiding recruiters in the hiring process of new employees.
- Working on multiple audits for the company on a weekly basis. Fluent in Microsoft programs.
- Conducted regular audits of employee records to maintain compliance with company policies.
- Assisted in the development and implementation of onboarding materials for new hires.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
Front End Supervisor
Best Buy
Lancaster, PA
04.2019 - 02.2023
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Counted cash drawers for the store every morning before opening.
- Handled the hiring process for store managers, filtered applications and completed phone interviews.
- Processed I-9s for the store. Acted as store HR.
- Resolved customer complaints swiftly, maintaining satisfaction and loyalty to the store.
- Trained new front-end team members on customer service standards and operational procedures.
Sales Associate
The Disney Store
Lancaster, PA
05.2019 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Arts - Illustration
Pennsylvania College of Art And Design
Lancaster, PA04-2020
High School Diploma -
Bucks County Technical High School
Levittown06-2016
Skills
- Customer relations
- E-Verify certified
- Immigration processing and knowledge of documentation process
- I-9 processing
- Thorough Document Review
- Strong Interpersonal Communication
- Excel Data Management
- Project planning
- Proficient in Microsoft Office
- Confidentiality and data protection
- Office administration
Certification
E-Verify trained and certified
Timeline
Recruiting Administrative Specialist
Eurofins Lancaster Laboratories
02.2023 - Current
Sales Associate
The Disney Store
05.2019 - 09.2019
Front End Supervisor
Best Buy
04.2019 - 02.2023
High School Diploma -
Bucks County Technical High School
Bachelor of Arts - Illustration
Pennsylvania College of Art And Design