Brianna Summers
Millbrae,CA
Summary
Detail-oriented and personable professional transitioning from healthcare administration into a more technical role. Skilled in managing high-volume scheduling, multi-calendar coordination in a fast-paced environment. Leverages exceptional interpersonal skills to build immediate rapport with diverse groups, ensuring a warm and seamless experience.
Overview
5
5
years of professional experience
Work History
Patient Services Coordinator
IVIRMA North America
San Francisco, CA
01.2026 - Current
- Oversee appointment scheduling and calendar management to support clinic operations.
- Coordinate patient intake and maintain accurate check-in workflows.
- Handle incoming calls and support smooth communication between front-desk operations and other departments.
- Prepare patient charts, update records, and maintain strict confidentiality standards.
- Manage payment processing and billing reconciliation to support accurate financial records.
- Direct incoming document routing to maintain efficient information flow.
Front Desk Receptionist
Takemoto-Gentile MD
Honolulu, HI
11.2024 - 08.2025
- Greeted and registered patients warmly upon arrival, ensuring a welcoming environment.
- Responded to a a high volume of calls from patients, vendors and other offices, answering inquiries and routing calls appropriately.
- Scheduled appointments and managed calendars.
- Directed visitors and maintained professional communication in busy reception areas.
- Processed payments from patients and insurance providers and handledd end of day audit reports.
Preschool/Childcare Instructor
Fun Learning Daycare
Belmont, CA
07.2023 - 12.2023
- Developed engaging curriculum and activity plans to promote children's active participation and learning.
- Executed art projects that encouraged creative exploration and expression in children.
- Provided consistent care to meet children's daily needs, fostering a nurturing environment.
Instructional Assistant
360 Degree Therapy
Redwood City, CA
01.2023 - 06.2023
- Coordinated daily special education classroom routines and field trip activities to enhance student engagement and learning.
- Guided students in the use of AAC communication devices.
- Provided structured support during student work and play activities.
- Tracked and documented behavior patterns to identify student needs and inform instructional strategies.
- Prepared materials and supplies for lesson delivery to ensure effective and organized classroom activities.
Restaurant Server/Trainer
Lazy Dog Restaurant & Bar
San Mateo, CA
04.2022 - 05.2023
- Utilized strong communication and guest care skills to foster positive dining experiences.
- Delivered exceptional hospitality in a fast-paced service environment, enhancing guest satisfaction.
- Resolved guest complaints through active listening and quick problem solving, ensuring guest retention.
- Conducted training sessions for new employees to ensure they understood company policies and procedures.
Education
EKG Technician
Bay Area Medical Academy
San Francisco, CA02-2026
High School -
River City High School
West Sacramento, CA01-2007
Skills
- Appointment scheduling/calendar management
- Detailed record-keeping
- Electronic records systems
- HIPAA compliance/PHI management
- Patient feedback management
- Multitasking and organization
Timeline
Patient Services Coordinator
IVIRMA North America
01.2026 - Current
Front Desk Receptionist
Takemoto-Gentile MD
11.2024 - 08.2025
Preschool/Childcare Instructor
Fun Learning Daycare
07.2023 - 12.2023
Instructional Assistant
360 Degree Therapy
01.2023 - 06.2023
Restaurant Server/Trainer
Lazy Dog Restaurant & Bar
04.2022 - 05.2023
EKG Technician
Bay Area Medical Academy
High School -
River City High School