Melina Martinez
219 East Grand Lake Villa,IL
Summary
Focused Certified Medical Assistant motivated to deliver seamless and pleasant healthcare experience to patients. Assisting in examining and treating patients. Skillful in measuring vitals, preparing and drawing blood samples and preparing treatment rooms for examinations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Services Coordinator
RL Center for Cosmetic Surgery & Med Spa
Vernon Hills, IL
01.2023 - Current
- Balanced and reconciled cash drawer daily to maintain department's financial accuracy.
- Answer telephone calls to schedule appointments and answer patient questions.
- Called patients to confirm scheduled appointments and obtain additional details.
- Protected patients by observing strict HIPAA guidelines.
- Took messages from patients and promptly relayed to appropriate staff.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Processed patient payments and scanned identification and insurance cards.
- Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
- Organized and maintained patient charts with proper classification and filing systems.
- Answered patient questions and fielded complaints to resolve issues.
- Scheduled patient appointments and procedures.
- Ran credit card batches and balanced deposits on daily basis.
- Checked patients in and out for appointments and collected co-payments.
Certified Medical Assistant
Vista Physician Group
15 Commerce Dr Suite 113, Grayslake, IL , IL
08.2021 - 12.2022
- Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart.
- Ensure all related reports, labs and information is filled out and available in patients medical records prior to their appointment.
- Preparing and administering vaccinations/immunizations, as directed by the physician.
- calling and scheduling appointments.
- Assisting the physician during examinations.
- Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
- Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
- Drawing patients blood.
- Taking electrocardiograms.
- Disinfect/clean treatment rooms following patient examinations; Maintaining a safe, secure, and healthy work environment.
Medical Assistant
Medical Care Center
Lake Villa, IL
08.2021 - 09.2021
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Answered and directed incoming calls.
- Organized charts, documents and supplies to maintain team productivity.
- Assisting and documenting the doctor with minor procedures, such as, skin biopsy.
- Filling IV bags.
- Preforming EKG's on patients.
- Performing ECP's on patients.
Education
High School Diploma -
Lakes Community High School
1600 Eagle Way, Lake Villa, IL 6004605.2021
Biomedical Sciences
Lake County Tech Campus
19525 W Washington St, Grayslake, IL 05.2021
Healthcare Office Assistant - Medical Assisting
Lake County Tech Campus
19525 W Washington St, Grayslake, IL 05.2020
Skills
- Administrative skills
- Procedure Assistance
- Critical Thinking
- Updating Medical Records
- Operating EKG Equipment
- Examination Preparation
- Wound Care
- Knowledge of basic medical procedures
- Phlebotomy
- People Skills
- Routine Laboratory Testing
- Time Management
- Appointment Scheduling
- Cleaning and Organizing
- Multitasking and Prioritization
- Flexibility and Adaptability
- Data Entry
- Patient Chart Tracking
- Vitals Collection and Documentation
- Multi-Line Telephone Skills
- Organization and Efficiency
- Calendar Management
- Customer Service
- Inventory Management
- Verbal and Written Communication
Certification
- Certified Medical Assistant (CMA)
- CPR
Timeline
Patient Services Coordinator
RL Center for Cosmetic Surgery & Med Spa
01.2023 - Current
Certified Medical Assistant
Vista Physician Group
08.2021 - 12.2022
Medical Assistant
Medical Care Center
08.2021 - 09.2021
High School Diploma -
Lakes Community High School
Biomedical Sciences
Lake County Tech Campus
Healthcare Office Assistant - Medical Assisting
Lake County Tech Campus
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