Brianna Suvoski
Oakville,CT
Summary
Dedicated healthcare administrator with a Bachelor of Science in Healthcare Administration and a Practice Management Certificate. Demonstrated expertise in healthcare operations, scheduling, and client management, with over eight years of experience. Proven track record in leadership roles, adept at optimizing workflows, coordinating patient care services, and improving operational efficiency in dynamic environments. Seeking to leverage expertise to drive organizational success in a healthcare administration role.
Overview
13
13
years of professional experience
Work History
Regional Scheduling Coordinator
Adapthealth
11.2020 - Current
- Ensured compliance with HIPAA regulations through careful management of patient records.
- Scheduled patients promptly for sleep equipment setups, aligning with doctor-prescribed treatments.
- Managed over 50 daily calls, providing prompt and professional assistance.
- Outlined financial obligations and payment procedures for sleep equipment to patients.
- Handled patient inquiries and concerns with empathy and professionalism, fostering trust.
Client Care Scheduling Manager
FirstLight Home Care
11.2016 - 10.2020
- Managed client schedules, ensuring optimal staffing levels and communication with clients and their families regarding scheduling changes
- Resolved unexpected scheduling gaps arising from call-outs, sick leave, and vacation time.
- Assured adherence to legal and company regulations, guaranteeing ethical scheduling.
- Streamlined staffing processes to verify the completion of weekly schedules and manage payroll efficiently
- Worked alongside caregivers to provide critical resources and assistance for enhanced care quality.
Assistant Manager
Pizza Hut
03.2012 - 11.2016
- Maintained restaurant adherence to all levels of hygiene and food safety regulations.
- Resolved challenging customer complaints to their full satisfaction, promoting brand loyalty and maximizing repeat business
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety
- Successfully balanced cash registers, reconciled transactions, and deposited the establishment's earnings at the bank daily
- Offered leadership and direction to team members, enhancing work environment positivity and productivity.
Education
Bachelor Of Science - Healthcare Administration
Charter Oak State College
New Britain, CT12.2024
Practice Management Certificate -
12.2024
Skills
- Problem-solving
- Strong work ethic
- Verbal and written communication
- Teamwork and collaboration
- Schedule management
- Time management skills
- Staff coordination
- Office administration
- Effective multitasking
Training
Practice Management Certificate, Completed a specialized certificate program in practice management, focusing on healthcare operations, regulatory compliance, revenue cycle management, office administration, and leadership in medical practice settings., 05/2021
Timeline
Regional Scheduling Coordinator
Adapthealth
11.2020 - Current
Client Care Scheduling Manager
FirstLight Home Care
11.2016 - 10.2020
Assistant Manager
Pizza Hut
03.2012 - 11.2016
Practice Management Certificate -
Bachelor Of Science - Healthcare Administration
Charter Oak State College
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