Seeking a front office position where I can continue to prove my ability to juggle multiple tasks and responsibilities while taking full ownership of my work.
Overview
11
11
years of professional experience
Work History
Scheduling Coordinator/Insurance Coordinator
Pearls of Dentistry
10.2021 - 09.2025
Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
A liaison between the dental team and patients, explaining treatment options, financial options, and helping patients schedule appointments to ensure they feel informed and comfortable.
Oversee all aspects of insurance program coordination, posting payments, and ensuring compliance with regulations.
Address patient inquiries regarding unpaid balances and insurance coverage details.
Treatment Coordinator/Insurance Coordinator
Malcolm J Boykin, DDS
08.2014 - 09.2021
Collaborated with insurance companies to secure coverage for necessary treatments, reducing financial burden on patients.
Organized daily huddles with dental team members to review schedules, discuss potential challenges, and prepare for success throughout the day.
Streamlined appointment scheduling for increased efficiency and reduced wait times.
Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
Education
High School Diploma -
Central Union High School
Skills
Problem-solving
Strong work ethic
Excellent written and verbal communication skills
Dentrix Efficient
Good computer skills with solid experience in MS Office