Kristen Chapa
Plainview,TX
Summary
Organized and adaptable professional with extensive experience in insurance coordination and customer service. Skilled in managing patient documentation and resolving inquiries efficiently. Dedicated to improving processes and ensuring compliance in healthcare operations.
Overview
9
9
years of professional experience
Work History
Scheduling and Insurance Coordinator
Dental Group of Lubbock
Lubbock, TX
04.2021 - Current
- Coordinated insurance claims processing to ensure timely approvals and reimbursements.
- Managed patient records and insurance documentation for accuracy and compliance.
- Facilitated communication between patients, providers, and insurance companies to resolve inquiries.
- Developed training materials for staff on insurance protocols and procedures.
Personal Trainer
TruFit Gym
Lubbock, TX
02.2017 - 03.2021
- Developed personalized fitness programs tailored to client goals and fitness levels.
- Conducted regular assessments to track client progress and adjust training plans accordingly.
- Led group training sessions, fostering a motivating environment for diverse skill sets.
- Educated clients on proper exercise techniques and nutrition for optimal results.
Education
Bachelor of Science - Kinesiology
Texas Tech University
Lubbock, TX12.2018
Skills
Effective time management
Clear professional communication
Detail-oriented approach
Organization and Scheduling
Customer Service
Problem Solving
Adaptability
Team Collaboration
Goal-Oriented Mindset
Timeline
Scheduling and Insurance Coordinator
Dental Group of Lubbock
04.2021 - Current
Personal Trainer
TruFit Gym
02.2017 - 03.2021
Bachelor of Science - Kinesiology
Texas Tech University