Brianna Torralba
Miami
Summary
Motivated early high school graduate currently pursuing a college degree, with a strong desire to grow professionally and expand my skills. I am adaptable, dependable, and eager to learn in new environments. I take pride in creating a welcoming and positive experience for others, and I work well both independently and as part of a team. Seeking an opportunity to contribute, develop professionally, and build meaningful connections while gaining valuable experience.
Overview
1
1
year of professional experience
Work History
Cashier
Pollo Tropical
Miami, FL
08.2025 - Current
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted with inventory management by restocking items as needed during shifts.
- Collaborated with team members to ensure smooth operations during peak hours.
- Handled cash accurately, minimizing discrepancies and ensuring secure transactions.
- Adapted quickly to new procedures and technology to improve workflow efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Florida Virtual School
Miami, FLSkills
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Order taking
- Professionalism and courtesy
- Conflict resolution
- Issue resolution
- Staff training
- Order packaging
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Pollo Tropical
08.2025 - Current
High School Diploma -
Florida Virtual School