Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Townes

La Marque

Summary

Dynamic supervisor with a proven track record at Vans, excelling in staff management and customer service. Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Overview

5
5
years of professional experience

Work History

Supervisor

Vans
08.2021 - Current
  • Supervised activities within the department for optimal performance.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Barista

Koki Tea
02.2020 - 03.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Paralegal Studies

San Jacinto College
Pasadena, TX

Skills

  • Training and mentoring
  • Staff management
  • Customer service
  • Attention to detail
  • Inventory control

Timeline

Supervisor

Vans
08.2021 - Current

Barista

Koki Tea
02.2020 - 03.2020

Paralegal Studies

San Jacinto College

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Brianna Townes