BRIANNA VALDEZ
SAN ANTONIO
Summary
Dedicated cashier with proven skills in customer service, cash handling, and team collaboration. Committed to maintaining high standards of cleanliness and promoting upselling opportunities to enhance customer experience. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
3
3
years of professional experience
Work History
Cashier
Freddy's Frozen Custard & Steakburgers
San Antonio
05.2024 - Current
- Processed customer transactions with accuracy and efficiency at Freddy's Frozen Custard.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted in training new cashiers on register operations and customer service protocols.
- Handled cash, credit, and gift card transactions securely and responsibly.
- Collaborated with team members to ensure smooth workflow during busy periods.
- Promoted special offers and upselling opportunities to enhance the customer experience.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Executed various tasks assigned by management to support operations.
- Trained new team members in cash register operation, stock procedures, and customer services.
Busser
Olive Garden
San Antonio
08.2023 - 04.2024
- Maintained cleanliness of dining area and ensured proper sanitation practices.
- Monitored stock levels of supplies and communicated needs to management promptly.
- Bussed and reset tables in an orderly fashion.
- Maintained a friendly attitude towards customers at all times.
- Wiped down and cleaned chairs, booths, and highchairs.
- Maintained cleanliness of restaurant dining area throughout shift.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Provided assistance to other bussers or waitstaff when needed.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Greeted customers and answered questions about menu items.
- Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
Education
High School Diploma -
Earl Warren HS
San Antonio, TX06-2025
Skills
- Team collaboration
- Customer service
- Cash handling
- Cleaning and sanitizing
- Order taking
- Clear communication
- Work ethic and integrity
Affiliations
- Volleyball for club & school
- Bowling state runner up
- volunteer for church
- soccer playoff 2022
Timeline
Cashier
Freddy's Frozen Custard & Steakburgers
05.2024 - Current
Busser
Olive Garden
08.2023 - 04.2024
High School Diploma -
Earl Warren HS