Brianna Valladares
Lawrenceville,GA
Summary
A dedicated and detail-oriented Criminal Justice Student with a strong understanding of legal principles and commercial frameworks. Proven ability to analyze complex issues and develop practical solutions. Exceptional communication skills, both written and verbal, with a track record of fostering collaboration within diverse teams and seeking to leverage academic achievements, office management knowledge, and technical expertise to excel in an entry-level position and contribute to a high-performing team.
Overview
4
4
years of professional experience
Work History
CAMPUS STORE TEAM MEMBER
Barnes & Noble Education
01.2024 - Current
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns
- Enhanced store efficiency through diligent inventory management and accurate stock replenishment
- Boosted sales with practical product recommendations based on customer needs and preferences
- Strengthened team collaboration, participating in daily meetings to discuss goals and strategies for improvement
- Increased customer satisfaction by providing personalized assistance and book recommendations
- Improved store efficiency with thorough inventory management and timely restocking of shelves.
CAREER BREAK
Unemployment
09.2022 - 01.2024
- Due to market conditions/economic downturn, I faced challenges in securing a role that matched my skill set. During this time, I remained active in the industry through networking and attending professional events.
DATA ENTRY CLERK
Dornbracht Americas
05.2022 - 09.2022
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases
- Increased team efficiency by training new data entry clerks on company software, processes, and best practices
- Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error
- Expedited data entry tasks through keyboard shortcuts and customized software tools.
FUEL CENTER CLERK
Kroger
08.2021 - 04.2022
- Enhanced customer satisfaction by delivering prompt and courteous service at fuel center
- Maintained clean and safe work environment by performing regular maintenance checks and cleaning tasks
- Streamlined fuel transactions with accurate cash handling and efficient processing of credit card payments
- Assisted customers with fueling needs, providing information on fuel types and pumping procedures.
CUSTOMER SERVICE CASHIER
Panera Bread
07.2020 - 07.2021
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty
- Streamlined the checkout process for faster service and improved customer experience
- Maintained a clean and organized workspace, promoting a welcoming environment for customers
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
Bachelor of Science - Criminal Justice/Criminology
Georgia Gwinnett College
Lawrenceville, GA05.2025
Skills
- POS System Operation
- Critical Thinking
- Customer Service
- Microsoft Outlook
- Microsoft Office
- Legal Research
Timeline
CAMPUS STORE TEAM MEMBER
Barnes & Noble Education
01.2024 - Current
CAREER BREAK
Unemployment
09.2022 - 01.2024
DATA ENTRY CLERK
Dornbracht Americas
05.2022 - 09.2022
FUEL CENTER CLERK
Kroger
08.2021 - 04.2022
CUSTOMER SERVICE CASHIER
Panera Bread
07.2020 - 07.2021
Bachelor of Science - Criminal Justice/Criminology
Georgia Gwinnett College
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