Matthew Watkins
Columbus,OH
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Multi-Unit General Manager
Barnes & Noble Education
10.2010 - Current
- Coordinated marketing efforts across units to drive customer engagement and increase sales revenue.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established team priorities, maintained schedules and monitored performance.
- Streamlined inventory management processes to minimize waste and maintain optimal stock levels at each location.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
Associate of Arts - Culinary Arts
Hocking College
Nelsonville, OHHigh School Diploma -
Chillicothe High School
Chillicothe, OH05.1995
Skills
- Team Development
- Performance reviewing
- Process Improvement
- Employee Development
Timeline
Multi-Unit General Manager
Barnes & Noble Education
10.2010 - Current
Associate of Arts - Culinary Arts
Hocking College
High School Diploma -
Chillicothe High School
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