Brianna Vasquez
Converse,TX
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Enterprise Rent-A-Car
San Antonio, TX
11.2021 - Current
- Greeted customers and provided exceptional customer service.
- Follow strict underwriting and procedures to ensure each customer qualifies to rent a vehicle.
- Developed trusting relationships with customers by making personal connections.
- Upsold additional items based on customer interests and needs.
Team Leader
Forever 21
San Antonio, TX
05.2018 - 10.2021
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Coached, mentored and trained team members in order to improve their job performance.
- Assisted in any areas of the store that needed additional help.
- Processed transactions using a point-of-sale system.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Emma Lee Broady Academy
San Antonio 12-2024
Skills
- Verbal and written communication
- Time management
- Attention to detail
- Problem solving
- Leadership
- Critical thinking
- Customer service
- Adaptability
Timeline
Customer Service Representative
Enterprise Rent-A-Car
11.2021 - Current
Team Leader
Forever 21
05.2018 - 10.2021
High School Diploma -
Emma Lee Broady Academy
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