Brianna Vella
The Bronx,NY
Summary
Analytical professional experienced in managing personnel functions with strong administration skills. Evaluated complex situations and optimized processes to enhance operational effectiveness. Delivered guidance aligned with organizational goals while fostering cross-functional partnerships.
Overview
5
5
years of professional experience
Work History
Supervisor
Montefiore Medical Center: Jack D. Weiler Hospital
Bronx , New York
09.2024 - Current
- Recruited and hired staff to fill open positions.
- Trained new employees on protocols and organizational policies to enhance performance.
- Evaluated staff performance through direct observation and feedback sessions regularly.
- Coordinated staff schedules to ensure adequate coverage in patient care areas.
- Maintained accurate records of employee performance, attendance, payroll ,leave requests, and disciplinary actions.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Served as liaison between upper management and staff to promote open communication.
- Adhered to communication goals and company policies to maintain workplace standards.
Secretary II
Montefiore Medical Center
Bronx , New York
05.2021 - 09.2024
- Coordinated appointment scheduling for medical staff and patient consultations, ensuring optimal use of time and resources.
- Maintained accurate patient records and confidential information handling.
- Facilitated communication for medical providers by managing incoming calls and directing inquiries to appropriate personnel.
- Managed calendar reminders for upcoming surgical procedures for multiple providers
- Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients.
Education
Bachelor of Arts - Communications
Dominican University
Orangeburg, NY08-2018
Skills
- Performance evaluation
- Policy development
- Complex problem solving
- Excellent communication
- Team leadership
- Professional and courteous
Timeline
Supervisor
Montefiore Medical Center: Jack D. Weiler Hospital
09.2024 - Current
Secretary II
Montefiore Medical Center
05.2021 - 09.2024
Bachelor of Arts - Communications
Dominican University