Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Senator Tim Scott State Office Internship
United States Senate
05.2023 - 08.2023
,Enhanced constituent services through proactive communication and timely response to inquiries.
Spoke to citizens, local politicians, and business leaders in person and attended social functions and fundraising for campaigns.
Empowered constituents with knowledge about their rights, providing legal resources at community forums or workshops hosted.
Senator Joni Ernst DC Office Internship
United States Senate
01.2023 - 05.2023
Strengthened community relations by organizing and participating in local events and initiatives.
Promoted small business growth through brainstorming legislative measures that eased regulations and provided financial incentives.
Prioritized research-based solutions when creating policy proposals to ensure informed decisions were made on behalf of constituents.
Advocated for and spoke to constituents about problems, concerns, or suggestions.
Receptionist
Nails And Spa
05.2020 - 05.2022
Greeted incoming visitors and customers professionally and provided knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients, and updated client records.
Answered central telephone system and directed calls accordingly.
Education
Bachelor of Arts - Intelligence And Security Studies
The Citadel
Charleston, SC
05.2024
Skills
Bilingual
Feedback Processing
Customer Complaint Resolution
Positive Attitude
Team Player
Flexibility
Timeline
Senator Tim Scott State Office Internship
United States Senate
05.2023 - 08.2023
Senator Joni Ernst DC Office Internship
United States Senate
01.2023 - 05.2023
Receptionist
Nails And Spa
05.2020 - 05.2022
Bachelor of Arts - Intelligence And Security Studies
The Citadel
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