Brianna Veteran
Vancouver,WA
Summary
With over seven years of customer service experience in the general public. A team player who excels a fast paced work environment. Takes pride in keeping employees safe and skilled in managing all forms of conflict. Quick and willing to learn any new task given.
Overview
6
6
years of professional experience
Work History
Supervisor
Goodwill Industries
08.2023 - Current
- Assisted in scheduling breaks for employees and timed returns to maintain coverage
- Documents current events
- Conducts meetings with staff involving safety and efficiency
- Handling transactions and deposits
- Presents evaluations to employees
- Consistent managing in any disputes
- Partakes in customer interactions and assists in concerns and requests
- Trained new cashiers and other associates to achieve performance goals
Lead Cashier
Goodwill Industries
07.2018 - 08.2023
- Operated cash registers and balanced drawers
- Maintained customer membership profiles
- Attentive to customer complaints, created resolutions, and escalated complex concerns to management
- Cultivated an enjoyable work environment and provided initiative for associates
- Delegated daily tasks for the work day amongst employees
- Handled exchanges and returns according to company policy
- Received and organized incoming product based on quality and product type
Education
High School Diploma -
Hockinson High School
01.2018
Skills
- Proficient in customer service
- Leadership
- Transaction processing
- Conflict resolution
- Providing instruction
- Selling products effectively
- Quick learner
- Telephone communication
- Computer use proficiency
- Connects well with coworkers
- Public speaking
Languages
English
Timeline
Supervisor
Goodwill Industries
08.2023 - Current
Lead Cashier
Goodwill Industries
07.2018 - 08.2023
High School Diploma -
Hockinson High School
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