Brianna Walker
Newark,NJ
Summary
Dynamic and dedicated professional with a security guard license and superior customer service skills, honed at Securitas Security Services USA. Proven ability to respond effectively in emergencies and foster a welcoming environment, ensuring safety and satisfaction. Recognized for strong report writing and incident reporting capabilities, contributing to enhanced security measures.
Overview
5
5
years of professional experience
Work History
Security Officer
Securitas Security Services USA
05.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Barista
Compass Group
09.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Concessions Worker
Aramark
04.2023 - 05.2023
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Crew Member
Wendy's
09.2020 - 02.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Bard Early College High School
Newark, NJ06-2020
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
Timeline
Security Officer
Securitas Security Services USA
05.2023 - Current
Concessions Worker
Aramark
04.2023 - 05.2023
Barista
Compass Group
09.2021 - Current
Crew Member
Wendy's
09.2020 - 02.2021
High School Diploma -
Bard Early College High School
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