Brianna Warner
Henderson,TX
Summary
I am hardworking and methodical, I have strong organizational abilities, attention to detail, and solid work ethic to manage front desk operations efficiently.
Experienced in scheduling appointments, maintaining patient records, and upholding an excellent customer service attitude. Adept at ensuring smooth and welcoming environment for patients and staff. Looking to apply skills and knowledge as Dental Office Receptionist.
Overview
10
10
years of professional experience
Work History
Dental Assistant
Overton Brooks VA
Shreveport, LA
04.2023 - 06.2025
- Collaborated effectively with colleagues to provide comprehensive patient care services
- Scheduled appointments, prepare bills and receive payment for dental services, complete insurance forms and maintained records, manually, and using computer.
- Demonstrated excellent customer service skills by greeting patients warmly and responding quickly to their needs.
- Followed infection-control standards and sanitization protocols to safeguard patients and staff
- Documented dental and medical history prior to appointment
- Charted patient data and treatment in electronic health records system
- Made patient reminder calls and followed up on missed appointments
- Developed positive relationships with patients and colleagues
- Communicated professionally with other healthcare providers about treatment plans for individual patients
Dental Assistant
A brighter smile Dental care
Bossier, LA
04.2021 - 04.2023
- Managed patient records in accordance with HIPAA regulations while maintaining confidentiality of all information
- Performed chairside duties such as suctioning, handing instruments, mixing materials, and applying topical anesthetics
- Communicated with clinical coordinator to discuss and determine patient care and treatment.
- Ensured that all medical records were kept up-to-date and accurate
- Offered gentle support and delivered compassionate care during dental procedures
- Scheduled and confirmed patient appointments.
Training Monitor
United States Air Force
Barksdale, AFB
12.2019 - 04.2021
- Analyzed training needs to develop new training programs and modified and improved existing programs
- Coordinated training for airmen in unit, including both new and established personnel.
- Educated employees using methods such as classroom training, demonstrations, and on-the-job training
- Covered front desk reception area frequently, greeting airman, answering questions, and directing airman to specific office personnel
- Built positive relationships with office personnel and customers, strengthening connections, and improving communication
- Scheduled appointments, meetings, and events in comprehensive master calendar Kept office file system highly organized and quickly retrieved needed records
Aircraft Electrician
United States Air Force
Barksdale, AFB
04.2015 - 04.2021
- Installed electrical and electronic components, assemblies, and systems in aircraft, used hand tools, power tools, and soldering irons
- Kept Airplanes operating and mission capable by installing, maintaining, and repairing electrical equipment and wiring
- Supported on time mission take off with timely responses to electrical issues Helped obtain the most value from electrical systems by keeping wiring safe, putting in new appliances, and Correcting safety issues
- Identified problems with electrical systems using skills in testing, troubleshooting, and diagnostics
- Trained junior electricians in how to install, repair, and proactively maintain electrical wiring and system components
- Worked effectively in wide-ranging environments and spaces to run wiring and replace faulty components
- Disassembled, reworked, and repaired components with high accuracy by carefully following technical documentation
Skills
- Customer service
- Time management
- Patient Scheduling: Dentrix and Open Dental
- Computer proficiency
- Problem resolution
- Relationship building
- Dental Experience
Timeline
Dental Assistant
Overton Brooks VA
04.2023 - 06.2025
Dental Assistant
A brighter smile Dental care
04.2021 - 04.2023
Training Monitor
United States Air Force
12.2019 - 04.2021
Aircraft Electrician
United States Air Force
04.2015 - 04.2021