Brianna Wilmouth
Appomattox,VA
Summary
Detail-oriented professional with strong time management, multitasking, and customer service skills. Proven ability to enhance team communication and streamline processes, ensuring efficient operations and high customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Assistant and Bookkeeper
YardPro Lawn Care
Grosse Pointe, MI
05.2025 - Current
- Managed executive calendars, scheduling meetings and appointments efficiently.
- Coordinated travel arrangements, ensuring compliance with company policies and preferences.
- Prepared and organized documents for meetings, enhancing information accessibility and clarity.
- Assisted in budget tracking, maintaining accurate records of expenses and reimbursements.
- Supported team communication by drafting internal memos and correspondence effectively.
- Facilitated onboarding processes for new hires, enhancing integration into company culture and operations.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Sales Associate
Dollar General
Concord, VA
04.2025 - Current
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient check-out procedures.
- Maintained knowledge of inventory and promotions to effectively communicate benefits to customers.
- Collaborated with team members to ensure store cleanliness and organization, promoting a welcoming environment.
Central Services Technician
Centra Health - Lynchburg, VA
Lynchburg, VA
11.2024 - 12.2024
- Operated sterilization equipment to ensure compliance with safety and hygiene standards.
- Assisted in maintaining inventory of medical supplies and equipment for efficient operations.
- Conducted routine inspections of instruments to verify cleanliness and functionality.
- Collaborated with healthcare staff to support timely preparation of surgical instruments.
- Implemented best practices for infection control during equipment handling and processing.
- Adapted quickly to changing priorities and workflows in a fast-paced healthcare environment.
- Reduced the risk of infection in patients with thorough cleaning and inspection of medical equipment.
Online Grocery Pickup Associate
Kroger
Appomattox, VA
10.2023 - 06.2024
- Trained new associates on operational procedures and customer engagement techniques.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Shopped in-store for customers and delivered to vehicles in a timely manner.
Cook and Server
Carmines Pizzeria
Appomattox, VA
08.2022 - 08.2023
- Prepared high-quality pizzas and menu items according to standard recipes.
- Ensured compliance with food safety and sanitation standards during food preparation.
- Assisted in training new kitchen staff on cooking techniques and safety protocols.
- Maintained cleanliness of workstations, utensils, and kitchen equipment throughout shifts.
- Collaborated with team members to streamline kitchen operations during peak hours.
- Monitored ingredient inventory levels and reported shortages for timely replenishment.
- Implemented efficient prep techniques that improved overall kitchen productivity.
- Adapted quickly to changing orders and customer preferences in fast-paced environment.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Bachelor of Science - Health Sciences
Liberty University
Lynchburg, VA05-2027
Associate of Arts - General Studies
Central Virginia Community College
Lynchburg, VA05-2024
High School Diploma -
Appomattox County High School
Appomattox, VA05-2024
Skills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Creative thinking capacity
- Strong problem solver
- Attention to detail
- Detail-oriented mindset
- Valid Driver's license
- Administrative support
- Social media savvy
- Microsoft office proficiency
- Food service background
- Spreadsheet management
Certification
- CPR/AED/First-Aid 12/13/2025 - 12/13/2027
- EVOC 07/14/2024 - 07/14/2029
Languages
English
Native or Bilingual
Interests
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Participating in fundraising events to support local charities, schools, or community projects
- Acting and Theater
- Animal Care
- Drawing and Painting
- Gym Workouts
- Music
- Healthcare
- Nursing Concepts
- Patient Advocacy
- Patient Care