Leslie Medina
Davenport,FL
Summary
Expertise in managing comprehensive bookkeeping responsibilities, including accounts payable and receivable. Recognized for reliability in maintaining accurate financial records and collaborating seamlessly with team members to meet organizational goals. Known for adaptability in dynamic environments and strong analytical skills.
Experienced with administrative tasks, encompassing data entry, scheduling, and documentation. Utilizes effective communication and organizational abilities to support office functions. Knowledge of office software and procedures, ensuring efficient workflow and task completion.
Overview
25
25
years of professional experience
Work History
BOOKKEEPER / PERSONAL ASSISTANT
Red Rhino Roofing and Contracting
Orland, FL
01.2025 - 12.2025
- Provided full range of services as in-house bookkeeper for the company. Maintained financial books, tracked expenses, prepared and oversaw payroll. Assisted as personal assistant for the CEO managing her schedule, setting appointments, and accomplishing projects achievements. My role ensured financial accuracy and operational efficiency, contributing directly to the company’s success.
CALL CENTER REPRESENTATIVE
ResultsCX
Winter Heaven, FL
08.2019 - 12.2021
- Delivered exceptional customer service while assisting clients with insurance plans. Effectively communicated complex information in a clear and concise manner, addressing client inquiries and resolving issues promptly. Demonstrated strong problem-solving skills and empathy, ensuring a positive experience for clients while maintaining compliance with company policies and procedures. Contributed to team success by consistently meeting performance metrics and enhancing customer satisfaction.
Clerk / Office Accountant
H&L ENERGY SERVICES
Puerto Rico
12.2010 - 02.2019
- Coordinated and managed job order appointments, ensuring efficient scheduling and resource allocation. Oversaw the procurement of electrical equipment, optimizing cost-effectiveness. Administered accounts payable and receivables, maintaining accurate financial records and ensuring timely transaction processing. Facilitated smooth office operations through effective organization and multitasking.
Customer Service Representative
EVERTEC INC
Cupey, PR
10.2000 - 03.2007
- Call center
- Bankcard Services
- Resolved client’s issues and oriented them of their government benefits.
Education
Bachelor - Business Administration / Management
UMET
Cupey, PRSkills
Computer Software: Microsoft Office (Excel, Word, Powerpoint, etc), Outlook mail, Google sheets
Languages: Fully Bilingual (English and Spanish)
Computer efficiency: Advanced
Efficient communication skills
Problem-solving and critical thinking
Time Management and Organization
Leadership and Management
Interpersonal Skills
Planning tasks to meet deadlines and working efficiently
Work experience in charities and missions
Timeline
BOOKKEEPER / PERSONAL ASSISTANT
Red Rhino Roofing and Contracting
01.2025 - 12.2025
CALL CENTER REPRESENTATIVE
ResultsCX
08.2019 - 12.2021
Clerk / Office Accountant
H&L ENERGY SERVICES
12.2010 - 02.2019
Customer Service Representative
EVERTEC INC
10.2000 - 03.2007
Bachelor - Business Administration / Management
UMET