Summary
Overview
Work History
Education
Skills
Please Be Advised
Timeline
Generic

Brianna Young

Newark,NJ

Summary

I'm passionate about helping people, and it is my desire to be equipped with knowledge and skills that allow me to be an aid in critical times. I’ve come to a point in my life where I just want to be in my career comfortable enough to take care of my kids. I’m looking for a job while in school that’ll allow me the space to work with people and gives me the opportunity to grow. I can't wait to be a part of this amazing opportunity!

Overview

5
5
years of professional experience

Work History

Security Officer

Allied Universal Security Services
04.2024 - Current

• Securing lake Murray park

• Collecting money for tickets into the park

• Ensuring the safety of all visitors

• Ensuring no one is under the influence or is too far out into the lake

• Keeping track of safe count and ticket count

- Two different locations (The Park and DJJ)

• Checking\Scanning visitors and employees in and out of the detention center

• Keeping track of all youth in custody within the detention center

• Ensuring the safety of everyone on the property

• Watching the security cameras

• Keeping track of inventory

• Keeping log of all movement with youth in our custody

• Opening doors for everyone in the facility

Customer Service Representative

Modivcare
07.2023 - 04.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website, scheduling transportation, and improving overall customer experience.

Certified Nursing Assistant

The Harborage
04.2020 - 05.2022
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Education

Certificate - Behavior Tech

Autism Partnership Foundation
Online

CNA Certificate -

Ace Healthcare Training Institute
Union, NJ

Health Sciences

Union County College
Cranford, NJ

SORA License - Unarmed Security Officer

NJ Sora
04.2025

Associate of Applied Science - Paralegal Studies

Midlands Technical College
West Columbia, SC

Basic Training/STCW - Merchant Marine/Seaman

RCM Maritime
Charleston, SC
11.2024

Skills

Detail-oriented

Innovative mind

Learning Spanish

Cpr certified

Nursing Assistant

Excellent time management

Efficient communicator

Unique rapport with people

Fluent in English

Please Be Advised

To Whom It May Concern,

The gap in consistent employment is due to just having two babies. My daughter was born in 2021 and then I ended up pregnant with my son six months later and had him in 2022. Due to that there’s a gap of me being out and sometimes picking up jobs here and there for extra income. Now that they’re a little older, I am back working full time and ready for my career!

Timeline

Security Officer

Allied Universal Security Services
04.2024 - Current

Customer Service Representative

Modivcare
07.2023 - 04.2024

Certified Nursing Assistant

The Harborage
04.2020 - 05.2022

Certificate - Behavior Tech

Autism Partnership Foundation

CNA Certificate -

Ace Healthcare Training Institute

Health Sciences

Union County College

SORA License - Unarmed Security Officer

NJ Sora

Associate of Applied Science - Paralegal Studies

Midlands Technical College

Basic Training/STCW - Merchant Marine/Seaman

RCM Maritime
Brianna Young