- Growing herbs, vegetables, or fruits in home gardens
- Passionate about the need for healthy food and whole foods in our diets
- Enjoy experimenting with different ingredients and flavors in the kitchen Cooking for family and friends is one of my love languages
- Always been a gym goer, movement in general is a passion of mine
- Passionate about balancing physical health with mental and emotional wellness
- Regularly practice mindfulness and meditation for overall wellness
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Embracing outdoor adventures such as hiking, camping, and swimming
BriAnna Zeitz
Rothschild
Summary
Dynamic Manager with a proven track record at Patron Mexican Restaurant, excelling in team management and customer relations. Enhanced patron satisfaction through innovative process improvements and effective staff training. Skilled in vendor negotiations and problem resolution, driving increased sales and fostering a positive work environment.
Customer-oriented with five years of manager experience and over fifteen in the customer service industry. Adaptive and consistently executes and completes multiple projects in high-stress environments. Meticulous positive leader and strategic planner, always offering vision and motivation.
Overview
6
6
years of professional experience
Work History
General Manager
Patron Mexican Restaurant
02.2026 - Current
- Promoted fun positive bar atmosphere. Went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Orchestrated positive customer experiences by overseeing every area of restaurant operations.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Built and leveraged community relationships to drive business and maximize catering programs.
- Set clear expectations and created positive working environment for employees.
- Maintained facility and grounds to present clean and positive image.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reconciled cash and credit card transactions to maintain accurate records.
- Created and managed staff schedules.
Bartender
Hoehn'S Huddle
01.2026 - Current
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing prof
- Upheld strict regulations for safe alcohol service and food safety.
- Handled simultaneous customer and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Customer Service Coordinator
These Hands Massage
12.2025 - Current
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Kept accurate records to document customer service actions and discussions.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered prompt service to prioritize customer needs.
Bartender
Trailside Bar & Grill
11.2023 - 12.2025
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Served high customer volumes during special events, nights, and weekends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Assistant Store Manager
Pickerman's Soups & Sandwiches
11.2019 - 03.2022
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Created and maintained safe and secure work environments for employees.
- Trained and guided team members to maintain high productivity and strong performance.
- Operated manual and electric appliances to peel, slice, and trim food.
- Prepared and presented food in compliance with health and safety guidelines.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Kept workplace clean and organized in line with restaurant policies.
- Prepared salads, soups and sandwiches for customers.
- Backed up servers by setting up trays and completing some food deliveries.
Education
Western Technical College
La Crosse, WIMassage Therapist License - Massage Therapy/ Body Work
These Hands School of Massage
Wausau, WI06-2026
Skills
- Marketing and sales
- Team management
- Vendor negotiations
- Process improvements
- Workflow planning
- Leadership
- Staff motivation
- Exceptional interpersonal communication
- Client relations
- Problem resolution
Interests
Timeline
General Manager
Patron Mexican Restaurant
02.2026 - Current
Bartender
Hoehn'S Huddle
01.2026 - Current
Customer Service Coordinator
These Hands Massage
12.2025 - Current
Bartender
Trailside Bar & Grill
11.2023 - 12.2025
Assistant Store Manager
Pickerman's Soups & Sandwiches
11.2019 - 03.2022
Western Technical College
Massage Therapist License - Massage Therapy/ Body Work
These Hands School of Massage