Briannda Martinez
Summary
Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.
Overview
6
6
years of professional experience
Work History
Personal Shopper
HEB Grocery Store
College Station
10.2021 - Current
- Organized and maintained product displays to enhance shopping experience.
- Trained new employees on customer service standards and operational procedures.
- Provided personalized shopping experiences based on individual customer preferences.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Assisted customers in selecting items that met their individual needs and preferences.
- Suggested comparable products to replace out-of-stock items.
- Asked store associates for help locating missing products.
Cashier
Marshalls
Greenville
11.2019 - 11.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Issued receipts, refunds, credits or change due to customers.
- Processed customer transactions efficiently at retail store.
- Assisted customers with product inquiries and selections.
- Ensured accurate cash register balances throughout shifts, contributing to financial integrity.
- Processed returns and exchanges according to store policies, enhancing customer satisfaction.
- Collaborated with team members to enhance customer service quality.
- Trained new cashiers on register operations and customer interaction, improving team efficiency.
Education
High School Diploma -
Greenville High School
Greenville, TX05-2017
Some College (No Degree) -
Blinn College
Brenham, TX04-2026
Skills
- Customer service
- Visual merchandising
- Cash handling
- Employee training
- Time management
- Team collaboration
- Fluent spanish
Timeline
Personal Shopper
HEB Grocery Store
10.2021 - Current
Cashier
Marshalls
11.2019 - 11.2020
High School Diploma -
Greenville High School
Some College (No Degree) -
Blinn College