Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRIANNE MOBLEY

Cincinnati

Summary

Compassionate Personal Care Assistant with experience in providing assistance in daily living and personal care services in patients' homes per care plan. Familiarity with monitoring patient condition by observing physical and mental conditions, intake and output, exercise. Strengths include strong interpersonal skills to build rapport with patients, families, and staff; ability to maintain confidentiality of sensitive information; adaptability to handle diverse patient needs and crises. Previous work has positively impacted patient lives through consistent provision of empathetic yet efficient care.

Efficient Front Desk Receptionist known for productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, data entry, and appointment scheduling. Excel in communication, problem-solving, and multitasking, ensuring smooth operation of front desk activities.

Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.

Overview

9
9
years of professional experience

Work History

Waxing Specialist

European Wax Center
04.2017 - Current
  • Scheduled appointments for returning customers as well as new ones.
  • Provided aftercare instructions to ensure client satisfaction with treatment results.
  • Educated clients about skin care regimens that would enhance their overall appearance.
  • Performed waxing services on clients according to their individual needs including Brazilian, full body, bikini line, face, underarm and leg waxing.
  • Consulted with clients to determine desired results and recommended appropriate treatments.

Front Desk Receptionist

TriHealth
05.2023 - 09.2023
  • Responded to customer inquiries via phone, email, and in person.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Assisted with scheduling appointments for clients and visitors.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
  • Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
  • Fielded customer complaints, escalating complex issues to management for resolution.
  • Assessed customer needs and recommended suitable insurance policies.

Brow Artist

Benefit Cosmetics
12.2018 - 03.2020
  • Tinted light-colored lashes to give clients desired looks
  • Offered clients value-added service upgrades to increase per-customer revenue

Makeup Artist

Dillard's
10.2017 - 07.2018
  • Met or exceeded client expectations by creating desired looks for occasions such as weddings, formals, fashion shows, and movie premieres
  • Applied eyelash extensions and false eyelashes to customers looking for noticeable boost
  • Kept the work station clean, neat and presentable with regularly sanitized tools

PCA

Cincinnati Children's Hospital
04.2016 - 05.2018
  • Maintained accurate records of client care services provided on a daily basis.
  • Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
  • Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
  • Responded promptly to emergency situations according to established protocols.
  • Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
  • Provided emotional support to patients and families during difficult times.

Education

High School Diploma -

North College Hill
Cincinnati, OH

Skills

  • Medical terminology knowledge
  • Vital signs monitoring
  • Emergency Response
  • Patient Observation
  • Patient Services
  • Customer Service
  • Team Collaboration
  • Appointment Scheduling
  • Work Prioritization

Timeline

Front Desk Receptionist

TriHealth
05.2023 - 09.2023

Brow Artist

Benefit Cosmetics
12.2018 - 03.2020

Makeup Artist

Dillard's
10.2017 - 07.2018

Waxing Specialist

European Wax Center
04.2017 - Current

PCA

Cincinnati Children's Hospital
04.2016 - 05.2018

High School Diploma -

North College Hill
BRIANNE MOBLEY