Brianne Rodriguez
San Diego,CA
Summary
Hardworking employee that offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
3
3
years of professional experience
Work History
Host
North Italia
San Diego, CA
11.2023 - Current
- Assisted in preparing the restaurant for opening and closing shifts
- Managed the waiting list, ensuring that all parties were seated in a timely manner as well as to-go orders.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Took reservations over phone and in person.
Sr. Digital Customer Engagement Specialist
Christy Sports
Denver, CO
01.2022 - 10.2023
- Providing exceptional customer service, managing high call, email, and chat volumes efficiently for orders and rentals
- Adeptly navigate multiple software systems to ensure accurate and timely order processing with a sharp focus on decision-making and problem-solving.
Seasonal Sales Associate
Crate & Barrel
08.2021 - 12.2021
- Responsible for achieving daily sales targets, mastering product knowledge, assisting customers, and maintaining store presentation
- Ensure well-stocked displays, engage customers with product expertise, promote a positive team environment, and may perform other assigned tasks, including physical tasks involving moving merchandise.
Education
Bachelor of Arts - Graphic Design
Rocky Mountain College of Art And Design
04-2023
Skills
- Communication
- Active listening
- Organization
- Flexible
- Customer Service
- Team Collaboration
Timeline
Host
North Italia
11.2023 - Current
Sr. Digital Customer Engagement Specialist
Christy Sports
01.2022 - 10.2023
Seasonal Sales Associate
Crate & Barrel
08.2021 - 12.2021
Bachelor of Arts - Graphic Design
Rocky Mountain College of Art And Design
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