Brian T. Finnegan
Collegeville,PA
Summary
Results-driven Operations Manager known for unparalleled productivity and efficiency in task completion. Passion for helping businesses grow. Specialize in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations management and positive team dynamics. Strengths include leadership, problem-solving skills, communication, and the ability to make impactful decisions that drive company growth. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Operations Manager
Avanti Plumbing and Drains Inc.
Royersford , USA
04.2021 - 09.2024
- Responsible for growing a small family HVAC and plumbing business, with a few employees working out of a garage, to twelve employees working out of brand-new office in Royersford.
- Responsibilities included, but are not limited to, Sales, Service, Installs, Management, Training, Coaching, Data Analysis, Budgeting, Logistics, HR, Networking, Marketing, Project Management/Strategic Planning, Communication/Employee Interaction, Problem Solving/Adaptability, Data Analysis/ Budgeting, Coordination and Permitting, Customer service, scheduling, cleaning/laundry, and inventory.
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Various Roles and Job Titles
Horizon Services LLC.
01.2011 - 03.2021
- 2019-2021- Director of PA Sewers and Sales Horizon Services LLC
- Oversaw and managed the Sales team, Install crews, Service technicians and coordinators
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- 2017-2018- Drain Technician Manager for Horizon Services LLC
- Promoted to Horizon's first-ever Drain Manager position for DE, NJ,
- Developed the structure, the policies, and procedures for all three locations.
- 2016-2017- Sewer Sales Representative DE, NJ, PA for Horizon Services LLC
- 2014-2015- Dig Crew Coordinator/Warehouse employee Horizon Services LLC.-
- 2013-2014- Warehouse counter Associate- Horizon Services LLC
- 2012-2013- Warehouse Associate- Horizon Services LLC
- 2011-2012- Drain Technician- Horizon Services LLC
Plumbing and Drain Technician
Roto Rooter
Philadelphia , USA
01.2003 - 01.2011
- Inspected, diagnosed and repaired drain systems for residential and commercial customers.
- Identified root causes of drainage issues using various tools such as cameras, smoke testers and hydro-jetting equipment.
- Installed new drains in accordance with local building codes.
Education
(AAS) - Applied Science for Plumbing
Thaddeus Stevens College of Technology
Lancaster, PA05.2003
High School Diploma -
Wissahickon Senior High School
Ambler, PA05.2000
Skills
- Project Management
- Strategic Planning
- Communication
- Employee Interaction
- Problem Solving
- Adaptability
- Data Analysis
- Budgeting
Accomplishments
- Awarded Employee of the Year at Horizon Services in 2019 and 2020
- Promoted every year while working at Horizon
- Yearly goals and budgets consistently exceeded targets under my management at both Horizon and Avanti.
Affiliations
- Coached Little League for my son
- Volunteer for many charity events in local community
References
References available upon request.
Timeline
Operations Manager
Avanti Plumbing and Drains Inc.
04.2021 - 09.2024
Various Roles and Job Titles
Horizon Services LLC.
01.2011 - 03.2021
Plumbing and Drain Technician
Roto Rooter
01.2003 - 01.2011
(AAS) - Applied Science for Plumbing
Thaddeus Stevens College of Technology
High School Diploma -
Wissahickon Senior High School
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