Brian Wayne Maxey
Healthcare Operations And Management
Cary,NC
Summary
Organized Healthcare Manager and Administrator with outstanding record of communicating with members of staff to provide administrative needs and requirements. Conducted meetings with staff concerning budgets, program management and compliance. Consistently achieved outstanding ratings for quality care and community presence. Managed successful implementation of Affordable Care Act Health Home program across 6 acute care hospitals within New York City’s Health and Hospital Corporation.
Currently Chair Southern Regional Center Community Advocacy Committee (Fuquay-Varina, NC)
Overview
6
6
years of post-secondary education
14
14
years of professional experience
Work History
Practice Administrator
Monarch: Behavioral Health Urgent Care
Raleigh, NC
04.2018 - 04.2021
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
- Kept records of expenses and monitored budget while recommending opportunities for cost savings.
- Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
- Spearheaded and implemented new projects to expand scope of engagement.
- Oversaw all financial transactions and management functions, strategically managing $1.5M+ operating budget
Social Work Supervisor
Health And Hospitals Corporation
Brooklyn, NY
01.2014 - 04.2017
- Inpatient Detoxification, Inpatient Psychiatry, Outpatient Substance Use and HIV Services.
- Oversaw 8 staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Conducted community workshops to promote different programs and educate public on available services.
Associate Director of Hospitals – Health Homes Program
Health And Hospitals Corporation
Manhattan, NY
03.2013 - 01.2014
- Analyzed impacts of regulatory changes on operations and developed mitigation plans.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Oversaw business calendar of events and scheduled key initiatives.
- Kept operations responsive and agile with proactive troubleshooting and problem-solving of routine and complex concerns.
- Engaged analytical subject matter experts outside project teams to drive troubleshooting of critical process-related deviations and enhance process improvements.
- Managed team of 15 employees, overseeing hiring, training, and professional growth of employees
Social Work Supervisor, Health Homes Program
Health And Hospitals Corporation
Brooklyn, NY
06.2012 - 03.2013
- Coordinated with social, public and welfare agencies to obtain and provide client information
- Identified community resources to support clients
- Cultivated positive, trusting relationships with staff and clients and community providers to promote effective coordination of resources
Inpatient Medicine Social Worker (as Needed)
Health And Hospitals Corporation
Brooklyn, NY
06.2012 - 03.2013
- Coordinated up to 25 individualized discharge plans daily to manage safe transition back into community and home environments.
- Organized clinical documentation, treatment plans, and referrals.
- Worked with medical teams, patients and families to implement effective treatment plans.
Manhattan Regional Director
Institute for Family Health
Manhattan, NY
08.2009 - 07.2010
- Worked closely with Senior Vice President to maintain optimum levels of communication to effectively and efficiently complete projects
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Managed team of 10 employees, overseeing hiring, training, and professional growth of employees
EpicCare Systems Trainer
Institute For Family Health
Manhattan, NY
06.2007 - 07.2010
- Trained all incoming staff on utilization of electronic medical record system
- Resolved problems, improved operations and provided exceptional service to trainees
- Delivered robust training courses via classroom and e-learning programs.
Mental Health Clinician
Institute For Family Health
The Bronx, NY
07.2006 - 06.2007
- Managed caseload of 45 patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Education
Master of Science - Social Work, Advanced Clinical Social Work Practice – Health/Mental Health/Disabilities Systems
Columbia University in The City of New York
New York, NY 08.2004 - 05.2006
Bachelor of Arts - Psychology, Childhood Development, Religion
Duke University
Durham, NC 05.1997 - 09.2001
Skills
Self-motivated professional
Critical thinking
Interpersonal Communication
Goal Setting
Staff Management
Multidisciplinary team collaboration
Hiring and recruitment
Project oversight
Timeline
Practice Administrator
Monarch: Behavioral Health Urgent Care
04.2018 - 04.2021
Social Work Supervisor
Health And Hospitals Corporation
01.2014 - 04.2017
Associate Director of Hospitals – Health Homes Program
Health And Hospitals Corporation
03.2013 - 01.2014
Inpatient Medicine Social Worker (as Needed)
Health And Hospitals Corporation
06.2012 - 03.2013
Social Work Supervisor, Health Homes Program
Health And Hospitals Corporation
06.2012 - 03.2013
Manhattan Regional Director
Institute for Family Health
08.2009 - 07.2010
EpicCare Systems Trainer
Institute For Family Health
06.2007 - 07.2010
Mental Health Clinician
Institute For Family Health
07.2006 - 06.2007
Master of Science - Social Work, Advanced Clinical Social Work Practice – Health/Mental Health/Disabilities Systems
Columbia University in The City of New York
08.2004 - 05.2006
Bachelor of Arts - Psychology, Childhood Development, Religion
Duke University
05.1997 - 09.2001