Summary
Overview
Work History
Education
Skills
Timeline
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Briauna Tester

Victoria,MN

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Restaurant Hostess

Winchester & Rye
08.2022 - Current
  • Leveraged POS system to manage sales transactions, process credit cards and print receipts.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Private Nanny

Amy Mortenson
01.2019 - 08.2022
  • Played games, worked on puzzles, and read books to young children.
  • Collaborated with parents to establish effective bedtime routines, resulting in improved sleep patterns for the children.
  • Assisted with light housekeeping duties as well as running errands.

Sales Associate

American Eagle Outfitters, Inc
11.2021 - 06.2022
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Built relationships with customers to encourage repeat business.

Education

GED -

Normandale Community College
Minneapolis, MN
05.2024

Skills

  • Judgment and Decision Making
  • Sales and Marketing
  • DoorDash Familiarity
  • Wait List Management

Timeline

Restaurant Hostess

Winchester & Rye
08.2022 - Current

Sales Associate

American Eagle Outfitters, Inc
11.2021 - 06.2022

Private Nanny

Amy Mortenson
01.2019 - 08.2022

GED -

Normandale Community College

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Briauna Tester