BRIAUNNA JACKSON
Administrative Assistant
San Jacinto,CA
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated with proven track record of providing exceptional customer service. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
First Service Residental
San Jacinto, CA
02.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Set up conference rooms, technology and materials to facilitate meetings.
Planning and Support Clerk
HARBOR FREIGHT TOOLS USA INC
Moreno Valley, CA
03.2017 - 12.2019
- To work in the US for any employer, Assisted with the development and implementing a system due to shift of freight coming in, helping with the inbound schedule for incoming trailers and directed the drivers to proper offload dock doors
- Created, prepared and delivered reports to various departments.
- Standardized office structures and processes to promote collaboration and increased performance.
- Coordinated travel arrangements for the yard drivers such as setting appointments and securing transit and lodging accommodations.
- In charge of selecting and arranging incoming containers for the following shift to offload and receive, paying close attention to per-diem dates and priorities.
SORTER/MATERIAL HANDLER
AMAZON FULFILMENT CENTER
09.2016 - 02.2017
- Counting and matching quantities and items being shipped out against the customer's invoice
- Quickly assembling and filling large and small orders to be shipped to customers
- Operating power handling equipment to move stock and select and palletize loads.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Packed items into appropriate containers for shipment.
- Performed cycle counts and inventory control to accurately track product levels.
CUSTOMER SERVICE MANAGER
WAL-MART
11.2014 - 08.2016
- Created a positive working environment for customers by valuing and encouraging diversity, mutual respect, and positive attitudes
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
- Prevented store losses using awareness, attention to detail and integrity
- Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
MENTAL HEALTH ASSISTANT
CLONTARF MANOR
07.2011 - 03.2013
- Cleaned and sterilized instruments and disposed of contaminated supplies
- Maintained confidential personnel files and licensing records
- Recorded resident's medical history, vital statistics and test results in medical records
- Acted as patient advocate and implemented total patient care as part of a nursing team covering 40-50 high acuity residents per shift
- Provided caring companionship to elderly mental and developmentally disabled residents.
FRONT DESK RECEPTIONIST
LONG BEACH TOWNE CENTER
10.2010 - 12.2010
- Responsible for typing reports, memos and other correspondence
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Kept detailed messages from the person called upon, containing name, call timing and business nature
- Accepted and distributed messages and mails to proper departments and employees
- Created databases and spreadsheets to improve inventory management and reporting accuracy.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
ASSISTANT MANAGER KEYHOLDER
Max Rave Clothing
06.2007 - 06.2009
- Created a positive working environment for all store associates by valuing and encouraging diversity, mutual respect and teamwork
- Identified and develop associates for promotional opportunities and future assignments to meet current and future business needs
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
- Prevented store losses using awareness, attention to detail and integrity
- Organized weekly sales reports for the sales department to track product success.
DATA ENTRY SPECIALIST
ARCHIVE MANAGENENT
10.2004 - 06.2006
- Responsible for entering client information into company database
- Monitored database updates and verified for correctness.
- Added documents to file records and created new records to support filing needs.
- Organized, sorted and checked input data against original documents.
- Compiled data and reviewed information for accuracy prior to input.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Maintained files, records and chronologies of entry activities.
Education
High School Diploma -
Vslley View
Moreno Valley, CA 06.2000 - 06.2000
Skills
Data Entryundefined
Timeline
Administrative Assistant
First Service Residental
02.2020 - Current
Planning and Support Clerk
HARBOR FREIGHT TOOLS USA INC
03.2017 - 12.2019
SORTER/MATERIAL HANDLER
AMAZON FULFILMENT CENTER
09.2016 - 02.2017
CUSTOMER SERVICE MANAGER
WAL-MART
11.2014 - 08.2016
MENTAL HEALTH ASSISTANT
CLONTARF MANOR
07.2011 - 03.2013
FRONT DESK RECEPTIONIST
LONG BEACH TOWNE CENTER
10.2010 - 12.2010
ASSISTANT MANAGER KEYHOLDER
Max Rave Clothing
06.2007 - 06.2009
DATA ENTRY SPECIALIST
ARCHIVE MANAGENENT
10.2004 - 06.2006
High School Diploma -
Vslley View
06.2000 - 06.2000
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