BriAzya Daniels
Atlanta,GA
Summary
Organized Administrative Professional with expertise in healthcare administration and front office operations. Manages multiple responsibilities in fast-paced environments while ensuring accuracy and professionalism. Skills include scheduling, patient communication, records management, data entry, and office coordination, contributing to streamlined operations and enhanced service delivery.
Overview
4
4
years of professional experience
Work History
Front Desk Medical Assistant
Precious Braswell OBGYN
Atlanta, Georgia
08.2022 - 04.2025
- Managed front desk operations for two office locations, ensuring smooth daily workflow and patient satisfaction.
- Scheduled, rescheduled, and confirmed patient appointments while maintaining accurate calendars.
- Answered high-volume phone calls and directed inquiries professionally and efficiently.
- Verified insurance information and updated patient records with accuracy.
- Maintained confidential patient information in compliance with healthcare privacy standards.
- Assisted with patient check-in and check-out procedures.
- Coordinated communication between patients, providers, and administrative staff.
- Demonstrated exceptional multitasking skills by supporting multiple locations simultaneously.
Lead Operative – Beverage & Bar Operations
IPic Theaters
Atlanta, Georgia
12.2020 - 06.2023
- Led beverage and bar operations, ensuring seamless service and team collaboration.
- Coordinated staff training and streamlined workflow for enhanced service delivery.
- Ensured efficient service while maintaining high customer satisfaction standards.
- Oversaw inventory tracking and organization, optimizing operational procedures.
- Resolved customer concerns professionally and effectively.
- Demonstrated leadership, accountability, and strong decision-making skills in a fast-paced environment.
- Supported management with daily operational responsibilities and team coordination.
Front Desk Administrative Associate
Oak Street Health
Atlanta, Georgia
06.2021 - 08.2022
- Managed patient registration, appointment scheduling, and document processing.
- Delivered administrative and clerical support to enhance operations in a busy healthcare environment.
- Maintained electronic records with a focus on data accuracy to support patient care.
- Assisted patients with questions and resolved concerns professionally.
- Handled incoming calls, correspondence, and front office communications.
- Supported daily office operations to improve efficiency and patient experience.
- Coordinated with healthcare providers and administrative teams to facilitate seamless operations.
Education
Certificate - Medical Assistant
UEI Morrow
Atlanta, GA05-2021
Associate of Science - Diagnostic Sonography
South College
Knoxville, TN06-2026
Skills
- Medical Office Administration
- Front Office Operations
- Patient Relations
- Customer Service
- Scheduling & Calendar Management
- Confidential Information Handling
- Data Entry & Record Management
- Telephone and Email Communication
- Multi-Line Phone Systems
- Microsoft Office Suite
- Administrative Support
- Clerical Duties
- Multitasking in Fast-Paced Environments
- Organization and time management
- Problem Solving
- Team Leadership
Timeline
Front Desk Medical Assistant
Precious Braswell OBGYN
08.2022 - 04.2025
Front Desk Administrative Associate
Oak Street Health
06.2021 - 08.2022
Lead Operative – Beverage & Bar Operations
IPic Theaters
12.2020 - 06.2023
Certificate - Medical Assistant
UEI Morrow
Associate of Science - Diagnostic Sonography
South College