Shift Leader with a proven track record in team leadership and process improvements. Skilled in labor management and customer service, contributing to enhanced workflow efficiency.
Overview
9
9
years of professional experience
Work History
Cook
El Parian
Zanesville, OH
05.2017 - 02.2018
Prepared and cooked a variety of traditional Mexican dishes in high-volume kitchen environment.
Ensured food safety and sanitation protocols were strictly followed throughout kitchen operations.
Collaborated with team members to streamline meal preparation processes, enhancing efficiency.
Assisted in inventory management by tracking ingredient usage and minimizing waste.
Team Member
Wendys Restaurant
Zanesville, OH
05.2018 - 04.2020
Delivered exceptional customer service in fast-paced environment.
Operated kitchen equipment to prepare food items efficiently.
Maintained cleanliness and organization of workstations and dining areas.
Collaborated with team members to meet peak service demands.
Operated register to process payments and collect cash payment for order totals.
Assisted in training new employees on operational procedures and standards.
Manager
Wendys Restaurant
Zanesville, OH
08.2020 - 07.2021
Oversaw daily operations, ensuring compliance with health and safety regulations.
Managed team schedules to optimize labor efficiency and service quality.
Analyzed customer feedback to identify areas for service improvement.
Streamlined communication between front-line employees and management for improved workflow efficiency.
Cook
Buffalo Wild Wings
Zanesville, OH
09.2021 - 2024
Adapted to changing menu items based on seasonal ingredients and customer preferences.
Trained new staff on cooking techniques, kitchen safety, and equipment operation standards.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cook Shift Leader
Buffalo Wild Wings
Zanesville, OH
06.2024 - Current
Supervised kitchen staff to ensure efficient food preparation and service.
Coordinated inventory management, reducing waste through careful tracking of supplies.
Ensured compliance with health regulations by maintaining cleanliness in kitchen areas.
Trained new employees on food safety standards and cooking techniques.
Implemented process improvements that enhanced workflow efficiency in kitchen operations.