Briddgett Authorlee
Katy
Summary
Dynamic manager with a proven track record at Elase Med Spa, excelling in customer service and team leadership. Enhanced client retention through strategic feedback analysis and developed training programs that fostered a culture of collaboration. Proficient in financial reporting and inventory management, driving operational excellence and optimizing resources.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
Elase Med Spa
02.2026 - 05.2026
- Led team in delivering exceptional customer service experiences.
- Developed training programs to enhance staff performance and client satisfaction.
- Implemented inventory management systems, optimizing product availability and reducing waste. Maintaining P&L.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Manager
Ideal Image
Houston, TX
08.2020 - 01.2026
- Analyzed client feedback to refine service offerings and improve retention rates.
- Coordinated marketing initiatives, driving brand awareness and increasing clientele
- Fostered a collaborative work environment, mentoring staff to achieve professional growth and operational excellence.
- Hired as Client Coordinator for 1 year later on promoted to Lead Client Coordinator. Job details included welcoming guest with a smile, offering beverages as well as recommending partnering services and products. Along side of administration work; filling charts, booking clients, maintaining lead in sales, confirming appointments and follow up calls.
Manager's Assistant
Katz’s Bar and Grill
02.2015 - 08.2020
- Coordinated daily operations to ensure efficient restaurant service delivery.
- Managed scheduling for staff, optimizing shifts to enhance productivity.
- Streamlined communication between kitchen and front-of-house teams, improving order accuracy.
- Assisted in inventory management, tracking stock levels and minimizing waste.
Education
High School Diploma -
Brazos High School
Houston, TXSkills
- Customer service
- Team leadership
- Decision-making
- Documentation and reporting
- Conflict resolution
- Teamwork and collaboration
- Computer experience (Zenoti/ Adobe/ Sales Force, Excel and more)
Certification
Ogle school of Beauty- Liscence Esthetician 202
BLS certified
Timeline
Manager
Elase Med Spa
02.2026 - 05.2026
Manager
Ideal Image
08.2020 - 01.2026
Manager's Assistant
Katz’s Bar and Grill
02.2015 - 08.2020
High School Diploma -
Brazos High School