Bridger Hansen
Fargo,ND
Summary
Proven track record in enhancing customer satisfaction and sales at Fargo Scheels, adept in sales promotion and troubleshooting. Leveraged expertise in hunting gear and bow technology to significantly improve service quality and sales outcomes. Skilled in fostering positive relationships and efficiently managing resources, demonstrating both hard and soft skills essential for high-stakes environments.
Overview
7
7
years of professional experience
Work History
Bow Technician/Archery Shop Manager
Fargo Scheels
01.2024 - 11.2024
- Increased customer satisfaction by providing timely and efficient bow repair services.
- Successfully rebuilt damaged bows by replacing worn parts, restoring them to peak working condition.
- Maintained a clean and organized workspace, ensuring a safe environment for both staff and customers.
- Conducted thorough inspections of bows to identify potential issues and recommend necessary repairs.
Hunting Sales Associate
Fargo Scheels
12.2022 - 01.2024
- Addressed customer inquiries promptly, utilizing extensive knowledge of hunting products to provide accurate information and solutions.
- Contributed to a positive work environment through open communication and collaboration among team members.
- Provided excellent after-sales support by addressing any issues or concerns that arose following purchases made at the store.
- Demonstrated expertise in various hunting techniques, sharing valuable tips and insights with both novice and experienced hunters.
- Assisted customers with purchasing decisions by offering honest feedback based on personal experience using various hunting equipment items.
- Boosted sales through the effective demonstration of hunting gear, showcasing its features and benefits to customers.
Sales Rep Internship
Lake Shirts
05.2022 - 10.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through networking and relationship building.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Increased sales revenue by identifying and targeting high-potential accounts.
Pro Shop Manager
Boise De Sioux Golf Course
05.2018 - 05.2022
- Improved customer satisfaction by providing personalized assistance and product recommendations.
- Established a welcoming atmosphere within the shop by fostering positive interactions between staff members and customers alike.
- Supervised staff members, conducting regular performance evaluations and providing constructive feedback for improvement.
- Managed inventory for optimal stock levels, ensuring a diverse selection of merchandise for customers.
- Organized special events, such as demo days or club fittings, to engage customers and promote products.
Education
High School Diploma -
Wahpeton High School
Wahpeton, ND05-2021
Skills
- Sales and promotion
- Trouble shooting
- Customer Satisfaction
- Getting the job done with the tools available
Timeline
Bow Technician/Archery Shop Manager
Fargo Scheels
01.2024 - 11.2024
Hunting Sales Associate
Fargo Scheels
12.2022 - 01.2024
Sales Rep Internship
Lake Shirts
05.2022 - 10.2022
Pro Shop Manager
Boise De Sioux Golf Course
05.2018 - 05.2022
High School Diploma -
Wahpeton High School
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