Bridget A. Gaffney
Linwood,NJ
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
30
30
years of professional experience
Work History
Senior Account Manager
Fagron Sterile Services
03.2020 - 04.2026
- Responsible for sales and business development with both the specialty and hospital markets of a leading 503b outsourcing company
- Managed and expanded relationships with major Integrated Delivery Networks (IDNs) throughout the Mid-Atlantic region
- Consistently exceeded sales targets while maintaining several of the company's highest-grossing and complex accounts
- Developed strategic growth plans to increase market share and deepen client engagement
Billing Associate
Tricare Medical Transportation
10.2017 - 09.2019
- Managed all SCTU transport billing operations independently
- Ensured compliance with Medicare, Medicaid, and commercial insurance requirements
- Led payment recovery efforts for the company's largest payer, improving revenue collection
Patient Care Coordinator
Shore Physicians Group
08.2012 - 12.2012
- Played a key role in launching a new plastic surgery practice in the Greater Atlantic City area
- Partnered with physicians and hospital leadership on strategic planning and growth initiatives
- Built a strong referral network through targeted marketing and relationship development
- Served as primary liaison for patient communication and surgical scheduling
Sales Consultant
Pfizer, Inc.
12.1996 - 03.2008
- Top-performing pharmaceutical sales representative in the Atlantic City, NJ territory; built an extensive healthcare network across South Jersey
- Managed a portfolio of 300+ physicians, consistently exceeding aggressive sales quotas
- Successfully launched 7 pharmaceutical products, driving rapid market adoption
- Key Achievements:
- Achieved or exceeded quota for 10 consecutive years
- Circle of Excellence Winner (Top 10% nationwide), 2002
- District Representative of the Year, 2000 & 2001 (#1 ranking)
- Power Players Award Winner, 2001 & 2002
- Contributed to District of the Year recognition (2002)
Admissions Counselor
Ursinus College
05.1996 - 12.1996
- Recruited directly by the Director of Admissions upon graduation
- Conducted candidate interviews and guided prospective students and families through the admissions process
- Effectively communicated institutional value in a competitive recruitment environment
Education
Bachelor of Science - Biology
Ursinus College
Collegeville, PA05-1996
Skills
- Collaborative Team Leadership - Driving group success through shared knowledge and clear communication
- Performance under pressure - delivering high quality results in a fast-paced environment while maintaining focus and composure
- Executive-level presentation skills - Can deliver compelling presentations to influence stakeholders
- Revenue Growth Execution through strategic prospecting and client relationship development
Timeline
Senior Account Manager
Fagron Sterile Services
03.2020 - 04.2026
Billing Associate
Tricare Medical Transportation
10.2017 - 09.2019
Patient Care Coordinator
Shore Physicians Group
08.2012 - 12.2012
Sales Consultant
Pfizer, Inc.
12.1996 - 03.2008
Admissions Counselor
Ursinus College
05.1996 - 12.1996
Bachelor of Science - Biology
Ursinus College
ADDITIONAL INFORMATION
- References available upon request