Bridget Cozart
Birmingham
Summary
2. Enhanced operational efficiency and customer satisfaction by applying 10 years of experience in team leadership and customer service within retail and waste management.
Overview
13
13
years of professional experience
Work History
Alabama Area Manager
Regal Waste LLC
Birmingham, AL
03.2022 - Current
- Streamlined waste management processes to enhance operational efficiency across multiple locations.
- Developed and implemented training programs for staff, improving service delivery and safety compliance.
- Coordinated logistics and scheduling to optimize collection routes, reducing operational costs significantly.
- Led cross-functional teams in executing strategic initiatives that improved customer satisfaction ratings.
Cashier
Publix
Birmingham, AL
09.2021 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring positive shopping experiences.
- Maintained cleanliness and organization of checkout areas to enhance workflow.
- Trained new cashiers on register operations and customer service standards.
Cashier/Customer Service
Walmart
Birmingham, AL
01.2022 - 08.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced end-of-shift reports.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Collaborated with team members to ensure a clean and organized checkout area.
Cashier/Customer Service
Kroger
Brandon, MS
06.2017 - 11.2018
- Trained new cashiers on company policies and operational procedures.
- Implemented improvements in checkout efficiency through streamlined processes.
- Mentored junior staff, fostering a collaborative work environment and knowledge sharing.
- Led initiatives to enhance customer satisfaction, resulting in positive feedback trends.
Sales Associate
Michaels
Flowood, MS
02.2016 - 09.2017
Childcare Provider
Weekday School
Madison, MS
01.2015 - 01.2016
Dairy Queen Crew Member
Dairy Queen
Richland, MS
05.2013 - 12.2015
Education
College Degree - Medical Billing & Coding
Hinds Community College
Raymond, MS08.2020
High school diploma - undefined
Richland High School
Richland, MS05.2014
Skills
- Childcare
- English
- Medical Coding
- Medical Records
- Medical Billing
- Organizational skills
Languages
English - Fluent
Timeline
Alabama Area Manager
Regal Waste LLC
03.2022 - Current
Cashier/Customer Service
Walmart
01.2022 - 08.2022
Cashier
Publix
09.2021 - Current
Cashier/Customer Service
Kroger
06.2017 - 11.2018
Sales Associate
Michaels
02.2016 - 09.2017
Childcare Provider
Weekday School
01.2015 - 01.2016
Dairy Queen Crew Member
Dairy Queen
05.2013 - 12.2015
High school diploma - undefined
Richland High School
College Degree - Medical Billing & Coding
Hinds Community College