Dedicated veterinary technician skilled in active listening and tailored customer service. Committed to enhancing pet health through education and effective communication.
Overview
16
16
years of professional experience
Work History
Licensed Veterinary Technician
North Buffalo Animal Hospital
Buffalo, NY
09.2023 - Current
Administered vaccinations and medications to pets, ensuring compliance with veterinary protocols.
Assisted in surgical procedures by preparing patients and monitoring vital signs anesthesia levels.
Conducted routine laboratory tests, delivering accurate results to support diagnosis and treatment plans.
Educated pet owners on proper care techniques such as vaccine information and dental care, enhancing overall animal health management.
Bartender
Tully's Good Times
Williamsville, NY
06.2020 - 09.2023
Managed bar inventory, optimizing stock levels and minimizing waste through effective ordering practices.
Built lasting customer relationships by delivering personalized service, driving repeat business and loyalty.
Demonstrated strong product knowledge and persuasive communication to recommend menu items that increased revenue.
Anticipated customer needs and adapted approach to suit different personalities — directly transferable to consultative sales.
Military Police Officer
United States Air Force
Goldsboro, NC
05.2010 - 05.2016
Enforced security protocols to protect personnel and assets during operations.
Conducted investigations of criminal activities, gathering evidence and interviewing witnesses.
Managed access control to secure facilities and aircrafts, ensuring compliance with military regulations.
Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.